CRM Growth Specialist – Activation & Retention

Catawiki; Amsterdam; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

€100 Catavoucher on joining

Additional leave for life events

Learning & Development initiatives

Job summary

Catawiki in Amsterdam is seeking a CRM Specialist to own and optimize the global CRM strategy. The role involves driving customer engagement and conversion across channels including email and app notifications. You'll collaborate with various teams to design impactful initiatives and use data insights for continuous improvement. Ideal candidates have 3+ years of CRM experience in eCommerce, strong analytical skills, and excellent communication abilities. Enjoy benefits like Catavouchers and career development programs.

Qualifications

• 3+ years of CRM experience in an eCommerce or digital marketplace.
• Strong knowledge of CRM channels and best practices.
• Excellent communication and project management skills.

Responsibilities

• Develop, execute, and optimize global CRM strategy.
• Design and optimize customer journeys.
• Work with cross-functional teams to ensure CRM efforts are impactful.

Skills

CRM experience

Analytical acumen

Project management

Strong communication

Customer focus

Job description

Catawiki in Amsterdam is seeking a CRM Specialist to own and optimize the global CRM strategy. The role involves driving customer engagement and conversion across channels including email and app notifications. You'll collaborate with various teams to design impactful initiatives and use data insights for continuous improvement. Ideal candidates have 3+ years of CRM experience in eCommerce, strong analytical skills, and excellent communication abilities. Enjoy benefits like Catavouchers and career development programs.