CRM Campaign Lead — Multichannel, Fashion Retail (7 months)

Projob B.V; Amsterdam; Vor Ort; EUR 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Home-office budget

Weekly social activities

Campus facilities

Zusammenfassung

Projob B.V. is seeking a CRM Project Manager to own a defined portfolio of CRM campaigns for a seven-month period. You will plan, coordinate and deliver customer communications across multiple channels, including email and messaging, to maximise revenue and engagement.

You will collaborate with CRM, Ecommerce, Creative, Retail, Technology and Data teams, and regional stakeholders to ensure campaigns are delivered on time and meet commercial objectives.

Qualifikationen

• Significant experience in CRM, email or lifecycle marketing roles, preferably in project-based environments.
• Proven track record managing high-volume CRM campaigns, including major promotions or memberships.
• Strong knowledge of customer segmentation, personalisation, campaign optimisation and multichannel CRM communications.

Aufgaben

• Lead CRM campaign delivery: develop the campaign calendar across email, WhatsApp, onsite messaging and in-store channels.
• Drive commercial performance: prepare quarterly email revenue forecasts and monitor results against targets.
• Optimise customer engagement: use data, segmentation and purchasing behaviour to improve targeting and personalisation.
• Manage projects and stakeholders: coordinate internal teams and external agencies, track deadlines and dependencies.
• Oversee budgets and reporting: manage expenditure, track costs, and deliver a final project evaluation.

Kenntnisse

CRM campaigns

Project management

Stakeholder management

Multichannel marketing

Data-driven marketing

Jobbeschreibung

Projob B.V. is seeking a CRM Project Manager to own a defined portfolio of CRM campaigns for a seven-month period. You will plan, coordinate and deliver customer communications across multiple channels, including email and messaging, to maximise revenue and engagement.

You will collaborate with CRM, Ecommerce, Creative, Retail, Technology and Data teams, and regional stakeholders to ensure campaigns are delivered on time and meet commercial objectives.