Commercial Operations Specialist - Logistics & Order Fulfillment

Independent Recruiters; Netherlands; Presencial; EUR 42.000 - 48.000; Jornada completa

Descripción de la vacante

Independent Recruiters is seeking a Commercial Operations Specialist to manage end-to-end order-to-cash processes for a domestic and/or export portfolio. You’ll collaborate with Sales, Supply Chain and Logistics to ensure seamless order entry, delivery and invoicing, while maintaining data accuracy in SAP.

The role requires 1–3 years in customer operations, strong SAP/Excel skills and excellent English communication in a cross-functional, international setting.

Formación

• Bachelor’s degree or equivalent in a related field.
• 1–3 years of experience in customer operations, order management, supply chain, or logistics.
• Experience with order-to-cash or order fulfilment is a plus.
• Solid knowledge of SAP and MS Office (Excel).
• Proactive, solution-oriented mindset with good problem solving.
• Able to work in a cross-functional, international environment.
• Strong communication skills and stakeholder management.
• Fluent in English (written and verbal).
• An additional European language is a plus.

Responsabilidades

• Own the full order lifecycle from entry through delivery and invoicing.
• Coordinate with Planning, Sales, Supply Chain, Logistics, and Finance to drive execution.
• Monitor product availability and manage order fulfilment and transportation flows.
• Resolve operational and logistical issues proactively.
• Deliver high standard of customer experience while handling requests and escalations.
• Build strong relationships with internal and external stakeholders.
• Support other business units and act as a go-to person for operational topics.
• Ensure SAP customer master data accuracy and compliance.

Conocimientos

SAP

MS Office (Excel)

English fluent

Cross-functional collaboration

Educación

Bachelor’s degree or equivalent

Herramientas

MS Office

Descripción del empleo

Beschrijving

Responsibilities Commercial Operations Specialist - Logistics & Order Fulfillment

As a Commercial Operations Specialist, you manage the end-to-end order-to-cash process for a domestic and/or export customer portfolio. You work closely with Sales, Supply Chain, and Logistics to ensure smooth execution from order entry through delivery and invoicing, acting as the key point of contact for operational matters.

Your responsibilities include:

• Owning the full order lifecycle, ensuring accurate and timely processing, delivery, and invoicing;
• Coordinating with Planning, Sales, Supply Chain, Logistics, and Finance to drive efficient execution;
• Monitoring product availability and managing order fulfillment and transportation flows;
• Resolving operational and logistical issues in a proactive and solution-oriented way;
• Delivering a high standard of customer experience while managing requests and escalations;
• Building strong relationships with internal and external stakeholders;
• Supporting other business units and acting as a go-to person for operational topics;
• Ensuring compliance with procedures and maintaining accurate customer master data in SAP.

Requirements

Requirements Commercial Operations Specialist - Logistics & Order Fulfillment

Your Profile

• Bachelor’s degree or equivalent experience, preferably in Supply Chain, Logistics, Business, or a related field;
• 1–3 years of experience in customer operations, order management, supply chain, or logistics;
• Experience with order-to-cash or order fulfillment processes is a strong plus;
• Solid working knowledge of SAP and MS Office (especially Excel);
• Proactive and solution-oriented mindset with good problem-solving skills;
• Comfortable working in a cross-functional, international environment;
• Strong communication skills and ability to engage with multiple stakeholders;
• Fluent in English (written and verbal); an additional European language is a plus.

Salaris

The Offer Commercial Operations Specialist - Logistics & Order Fulfillment

This position is for a 6-month period to startand is exclusively open to candidates seeking direct employment and able to start quickly - freelance applications will not be considered. We can offer a monthly salary between €3,800 and €4,300 on a flex contract basis. This offer is based on a full-time contract (40 hours per week) for the duration of 6 months.