Club Manager UK Marlow

TrainMore; Amsterdam; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

25 days holiday

Pension plan

OpenUp mental health access

Club access for you and a +1

Job summary

TrainMore in Amsterdam is seeking a Club Manager to lead operations, drive sales and nurture a high-performing team across a busy gym club.

You will own member experience, safety, staffing and KPI outcomes while representing the brand and collaborating with HQ to align on goals.

Qualifications

• Proven experience in sales with a track record of hitting and exceeding KPIs.
• Background in hospitality or other customer-facing environments with a service-first mindset.
• Excellent communication skills with teams and stakeholders.
• Hands-on, proactive leadership style and accountable approach.
• Proven ability to build and lead high-performing teams.
• Results-driven with strong ownership mindset.
• Personal passion for fitness, health or sport and leading by example.
• Experience collaborating with stakeholders across functions.

Responsibilities

• Lead daily operations of the club including member experience, safety, staffing and cleanliness.
• Own the club’s commercial performance with budget and KPI management.
• Drive local sales and marketing to grow the member base.
• Recruit, train and develop a strong team of staff and trainers.
• Create a positive, professional team environment to boost engagement.
• Set the tone and lead by example as the local face of TrainMore.
• Collaborate with HQ and regional teams on goals and strategy.
• Coach the team to think proactively and pursue continuous improvement.
• Demonstrate cost-control while maintaining quality and service.

Skills

Sales experience

KPI achievement

Hospitality background

Communication skills

Leadership

Team building

Stakeholder management

Fitness passion

Job description

40 hours | UK Marlow | Salary: ca. £45.000 per year depending on experience

For 15 years, TrainMore has been the gym people in the Netherlandsactually chooseto go to. With over 50 clubs across Holland,we’vespent a decade and a half getting this right — andwe’renot shy about what makes us different.

We’vebuilt a gym culturewhereshowing up feels good, every time. Where the energy on the floor does half the work, and the people around you do the rest. UK,we’vebeen looking at you for a while. We thinkyou’reready for more.

As Club Manager at TrainMore, you’re the heartbeat of the club. You lead with energy, inspire your team to perform at their best, and take ownership of your club’s results. You’re responsible for creating a high-performance culture where service, sales and team development come together.

You don’t just talk the talk — you walk it. You know what great hospitality looks like, and you thrive in a fast-paced, commercial environment. You’re sales-driven, member-focused, and you love seeing your club grow.

Key Responsibilities

• You lead the daily operations of the club – from member experience to safety, staffing and cleanliness.
• You take ownership of your club’s commercial performance, including budget and KPI management.
• You drive local sales and marketing efforts to grow the member base.
• You recruit, train, and develop a strong and motivated team — from personal trainers to front desk staff and cleaners.
• You create a positive and professional team environment that drives engagement and performance.
• You are the go-to person for both members and your team — you set the tone and lead by example.
• You act as the local face of TrainMore and ensure brand standards are met at all times.
• You collaborate with HQ and regional stakeholders to align on goals, strategy and performance.
• You demonstrate proactive thinking and coach your team to do the same.
• You understand how to control costs without compromising on quality — and can give examples of how you’d do this in a club environment.
• You celebrate achievements and know what it takes to consistently meet and exceed targets and KPIs such as member growth, retention and NPS.

You

• Proven experience in sales with a strong track record of hitting and exceeding KPIs.
• A background in hospitality or other customer-facing environments with a service-first mindset.
• Excellent communication skills — confident when engaging with both teams and stakeholders.
• A hands-on, proactive attitude and a natural leadership style.
• A track record of building strong, high-performing teams.
• Results-driven, with a strong sense of accountability and ownership.
• A personal passion for fitness, health or sport — and you lead by example.
• Stakeholder management experience.
• Experience in the fitness or leisure industry is a plus, but not essential.

We offer

• A chance to open a new club with us in the UK
• 25 days holiday (full-time equivalent) and a pension plan.
• Unlimited access toOpenUp, our mental health and well-being partner, for you and your family.
• Unlimited access to all our clubs — for you and a +1.