Client Success Associate

Temper; Amsterdam; Hybrid; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

Unlimited holidays

Equity options (SARs)

Personal development budget

Well-being budget

Home office allowance

Job summary

A growing dynamic company in Amsterdam is seeking a Client Success Associate to proactively support clients and drive their growth. You'll leverage data and real relationships to ensure clients thrive with the platform. The ideal candidate possesses a commercial mindset, strong communication skills in Dutch and English, and a degree or relevant experience. The company offers a hybrid work model, unlimited holidays, equity options, and personal development resources.

Qualifications

• You should have a HBO or Master’s degree or 0-1 year relevant experience.
• Experience in sales, account management, or SaaS is a plus.
• Fluent in Dutch and English.

Responsibilities

• Reach out proactively to clients.
• Use data and conversations to identify opportunities.
• Transform feedback into actionable improvements.
• Build real relationships that drive retention and growth.

Skills

Commercial thinking

Data analysis

Clear communication in Dutch & English

Initiative-taking

Education

HBO or Master’s degree or 0–1 year relevant experience

Tools

Salesforce (Sales or Marketing Cloud)

Job description

Help clients win. Grow with us. Own your impact. 🚀

Do you get energy from helping people succeed? Do you like turning conversations into real results (more revenue)? And do you want to work somewhere your ideas actually matter?

What you’ll be doing

As a Client Success Associate, you’re not “just” supporting clients, you're their go-to person. Their partner. Their inside link at Temper.

You’ll:

📞 Reach out proactively (not just when something goes wrong)

📊 Use data + conversations to spot opportunities and risks

🧠 Turn feedback into smart improvements (with Product & Sales)

💬 Build real relationships that drive retention and growth

Your mission?

Make sure clients don’t just use Temper, they grow with it.

Your team

You’ll join a tight team of four people who directly impact Temper’s growth. This client group is expanding fast, which means what you do genuinely moves the needle.

We keep things informal, honest, and collaborative. We value good ideas and initiative and we will give you the freedom to get them into practice.

You’ll report to our Head of Business Development and Client Success, Diederik.

You might be a great fit if you:

• Think commercially (you understand that happy clients = sustainable growth)
• Love combining analytics with human insight
• Communicate clearly and confidently (Dutch & English required)
• Enjoy both quick wins and long-term strategy
• Like taking initiative instead of waiting for instructions
• Have a HBO or Master’s degree (or 0–1 year relevant experience)
• Have worked in sales, account management, or SaaS before
• Know your way around Salesforce (Sales or Marketing Cloud)
• Thrive in fast-moving, scale‑up environments

What you get

🏡 Hybrid working (office days Tuesday & Thursday, the rest flexible)

🌴 Unlimited holidays (yes, really just align with your manager)

📈 Equity (SARs) — if we grow, you grow

📚 Personal development budget and weekly team and individual training sessions

🧘 Well‑being budget

💻 Home office allowance