CLIENT ADVISOR (F/M/X) AMSTERDAM (FULL TIME 40H)/ TEMPORARY

Celine; Amsterdam; Hybrid; EUR 32,000 - 46,000; Full time

Job summary

CELINE in Amsterdam is seeking a Client Advisor (F/M/X) for a full-time position starting November 2026. You welcome clients, provide the best service, share the brand story, and actively contribute to daily store operations and sales objectives.

Fluent in English and Dutch, you bring a passion for luxury fashion and a strong sense of customer care. You will be an ambassador of CELINE, supporting the brand's digital evolution and visual standards.

Qualifications

• Strong product and fashion sensibility with knowledge of luxury retail.
• Ability to understand and anticipate customers' needs to deliver exceptional service.
• Team-oriented with a proactive attitude and willingness to learn.

Responsibilities

• Contribute to the development of sales and the achievement of common sale objectives.
• Welcome and advise customers and provide the best customer service.
• Share the story behind products and deliver expertise to customers.
• Be proactive by proposing complementary products.
• Build lasting relationships to recruit and retain customers.
• Be actively part of the store's operational life: visual merchandising, restocking, transfers, after-sales service, inventory management.
• Control and respect internal procedures and guidelines.
• Support the digital evolution of the house.
• Be a great ambassador of CELINE and the group.
• Endorsing the brand spirit with creativity and excellence.

Skills

Product & fashion sensitivity

Customer service focus

Team spirit

Empathy & curiosity

Job description

CLIENT ADVISOR (F/M/X) AMSTERDAM (FULL TIME 40H)/ TEMPORARY

SYMBOL OF ELEGANCE AND AUTHENTIC LUXURY WITH ITS SOPHISTICATED AND TIMELESS COLLECTIONS, CELINE IS A FRENCH LEATHER-GOODS AND COUTURE HOUSE, DRIVEN BY A STRONG ARTISTIC AND HOLISTIC VISION. CELINE’S AMBITION IS TO BE ONE OF THE MOST ICONIC LUXURY BRANDS WORLDWIDE. TO MAKE THIS VISION A REALITY WE ARE LOOKING FOR AGILE, PASSIONATE AND AUTHENTIC PERSONALITIES WHO ARE EAGER TO EVOLVE IN A HIGHLY CREATIVE AND CHALLENGING ENVIRONMENTYOUR WORK ENVIRONMENT
AS CLIENT ADVISOR, YOU WELCOME ALL CLIENTS TO OUR STORE ENSURING THE CLIENT FEELS COMFORTABLE IN THE ENVIRONMENT

YOUR IMPACT

• CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
• BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS.
• CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM.
• BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT.
• CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES
• SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE.
• BE A GREAT AMBASSADOR OF CELINE AND THE GROUP
• ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE.
  

Job responsibilities

YOUR IMPACT

• CONTRIBUTE TO THE DEVELOPMENT OF SALES AND THE ACHIEVEMENT OF COMMON SALE OBJECTIVES.
• WELCOME AND ADVISE OUR CUSTOMERS AND PROVIDE THE BEST CUSTOMER SERVICE.
• SHARE WITH OUR CUSTOMERS THE STORY BEHIND OUR PRODUCTS AND DELIVER OUR EXPERTISE.
• BE PROACTIVE AND BOLD BY PROPOSING COMPLEMENTARY PRODUCTS.
• CONTRIBUTE TO THE RECRUITMENT AND RETENTION OF OUR CUSTOMERS BY BUILDING PRIVILEGED AND LASTING RELATIONSHIPS WITH EACH OF THEM.
• BE ACTIVELY PART OF THE OPERATIONAL LIFE OF THE STORE: VISUAL MERCHANDISING, RESTOCKING, TRANSFERS, AFTER-SALES SERVICE, INVENTORY MANAGEMENT.
• CONTROL AND RESPECT THE INTERNAL PROCEDURES AND GUIDELINES
• SUPPORT THE DIGITAL EVOLUTION OF THE HOUSE.
• BE A GREAT AMBASSADOR OF CELINE AND THE GROUP
• ENDORSING THE BRAND SPIRIT WITH YOUR CREATIVITY AND YOUR SENSE OF EXCELLENCE.
  

Profile

COMPETENCIES

• HIGH PRODUCT AND FASHION SENSITIVITY AND KNOWLEDGE
• ABILITY TO UNDERSTAND AND GO BEYOND CUSTOMERS’ NEEDS TO PROVIDE THEM THE BEST CUSTOMER EXPERIENCE.
• TASTE FOR CHALLENGE AND A TEAM SPIRIT
• SENSE OF SERVICE, NATURAL CURIOSITY, OPENMINDED, OPTIMISM AND EMPATHY
  

LANGUAGES : FLUENT IN ENGLISH AND DUTCH. A THIRD LANGUAGE WOULD BE A PLUS

WORKPLACE: AMSTERDAM
STARTING DATE: NOVEMBER 2026

Additional information

OUR ENGAGEMENT

As part of our #CELINECARES approach, CELINE is committed to building an inclusive and respectful work environment where every employee can develop and thrive.
We value diversity in all its forms — origins, identities, orientations, generations,abilitiesand life situations — and implement concrete actions to promote inclusion. Our disability policy aims to ensure equal opportunities for all our talents, with personalized accommodation if necessary.
If yourequirespecificassistanceduring the recruitment process, please do not hesitate to let us know.
At CELINE, we believe that the strength of our Maison lies in the uniqueness of our employees.