Buyer Success Account Manager - Grow 100 B2B Accounts

Qogita EU BV, Qogita UK Ltd; Amsterdam; Hybrid; EUR 45,000 - 55,000; Full time

Benefits offered by this job

Pension contributions

Annual learning & development budget

Office-led culture with hybrid flex

Dog-friendly offices

Home-office setup package

Office socials and annual company-wide

26 days annual leave + 4 personal days

Equity package

Job summary

Qogita is seeking an Account Manager to grown and retain a portfolio of ~100 B2B buyers. You will drive engagement, retention, and growth while guiding buyers to first meaningful success on the platform.

You will own onboarding, build strong buyer relationships, and deliver commercial insights to increase monthly spend. The role blends independent work with cross-functional collaboration in a hybrid environment.

Qualifications

• 3+ years of experience in Customer Success, Account Management, or similar roles.
• Fluent in English and Spanish or Dutch; strong written and verbal communication.

Responsibilities

• Own and grow a portfolio of ~100 B2B buyers, driving engagement, satisfaction, and retention.
• Manage onboarding of new buyers and guide them to first meaningful success on the platform.
• Build and maintain buyer relationships, delivering proactive commercial insights to increase monthly spend.
• Execute segmented outreach using automation and data-driven triggers to improve activation.
• Define and track KPIs to measure portfolio health and surface insights to the team.
• Collaborate with Supply, Operations, and Product to resolve buyer issues and feed commercial intelligence.

Skills

Customer Success

Account Management

Communication

Cross-functional collaboration

Analytical thinking

Job description

Qogita is seeking an Account Manager to grown and retain a portfolio of ~100 B2B buyers. You will drive engagement, retention, and growth while guiding buyers to first meaningful success on the platform.

You will own onboarding, build strong buyer relationships, and deliver commercial insights to increase monthly spend. The role blends independent work with cross-functional collaboration in a hybrid environment.