B2B Account Manager (Spanish or Dutch) — Growth & Retention

Qogita EU BV, Qogita UK Ltd; Amsterdam; Hybrid; EUR 45,000 - 55,000; Full time

Benefits offered by this job

Salary + commission

Annual leave 26 days + 4

Equity package

Pension contributions

Learning budget

Hybrid office culture

Dog-friendly offices

Home-office setup

Company offsite

Job summary

Qogita is seeking a Buyer Success Account Manager to own a portfolio of ~100 B2B buyers, driving engagement, retention and growth. You will guide onboarding and help buyers achieve their first meaningful successes on the platform.

Collaborate with Supply, Operations and Product to resolve issues, deliver insights, and optimize activation. The role blends independent ownership with teamwork at a fast-growing B2B tech company in Amsterdam.

Qualifications

• 3+ years in Customer Success or Account Management within B2B tech, e‑commerce, or marketplaces.
• Fluent in English and Spanish or Dutch.
• Clear communicator, written and verbal, aligning buyers and stakeholders.
• Independent yet collaborative across cross‑functional teams.
• Honest, accountable and focused on outcomes.

Responsibilities

• Own and grow a portfolio of ~100 B2B buyers, driving engagement, satisfaction and retention.
• Onboard new buyers, guiding them to first meaningful success on the platform.
• Deliver proactive commercial insights to increase monthly spend.
• Execute segmented outreach to improve activation and efficiency.
• Define and track KPIs to measure portfolio health and surface insights.
• Collaborate with Supply, Operations and Product to resolve issues.

Skills

Customer Success

Account Management

B2B tech

English & Spanish/Dutch

Communication

Cross-functional collaboration

Job description

Qogita is seeking a Buyer Success Account Manager to own a portfolio of ~100 B2B buyers, driving engagement, retention and growth. You will guide onboarding and help buyers achieve their first meaningful successes on the platform.

Collaborate with Supply, Operations and Product to resolve issues, deliver insights, and optimize activation. The role blends independent ownership with teamwork at a fast-growing B2B tech company in Amsterdam.