Business manager

GXO LOGISTICS; Aalsmeer; On-site; EUR 55,000 - 78,000; Full time

Job summary

GXO Logistics is opening a new site in Oude Meer, NL, and seeks a Business Support Manager I to lead a team of 4 direct and 2 indirect reports across Facilities, Customer Service, Key User support and Site Engineering. You will collaborate with HR, Safety and Operations to implement processes and systems that drive performance.

The role focuses on providing operational and client support, reporting on KPIs, analysing variances, and driving continuous improvement while ramping up a brand-new

Qualifications

• Bachelor's or university degree in logistics, production or engineering.
• At least 5 years' experience in a similar role within a comparable operational organisation.
• Strong operational and analytical skills with the capability to report on data when required.

Responsibilities

• Provide operational and client support to help the site perform at the highest level of effectiveness.
• Lead a direct team of 4, plus 2 indirect reports, across Facilities, Customer Service, Key User support and Site Engineering, while working closely with HR, Safety and Operations on systems and processes.
• Take responsibility for reporting and controlling departmental KPIs, analysing performance, identifying root causes for variances and closing gaps.
• Maintain a clear focus on continuous improvement, incorporating best practice and process enhancements.
• Make day-to-day operational decisions in partnership with the Operations Manager.

Skills

Operational skills

Analytical skills

Data reporting

Education

Bachelor's or University degree in logistics/production/engineering

Job description

Omschrijving functie

Business Support Manager I Date: 20 Aug 2026 Location: Oude Meer, NL, 1438 AN Company: GXO Logistics Why this role matters Exciting opportunities - join our new site opening soon! This is a fantastic opportunity to be part of an exciting start-up phase, helping to shape the culture, processes, and performance of a new operation while delivering exceptional service for our customer. You'll lead by example, support your team to succeed, and contribute to creating a safe, engaging, and high-performing workplace. What's in it for you? - Be part of an international and rapidly growing organisation - Monday to Friday, 07:00 - 16:00; 40 hours per week - Lead a team of 4 direct reports and 2 indirect reports - Enjoy the autonomy to influence, lead, and support the successful ramp-up of a brand-new site - Access to GXO University and a wide range of learning and career development opportunities How you'll make an impact - Provide operational and client support to help the site perform at the highest level of effectiveness - Lead a direct team of 4, plus 2 indirect reports, across Facilities, Customer Service, Key User support and Site Engineering, while working closely with HR, Safety and Operations on systems and processes - Take responsibility for reporting and controlling departmental KPIs, analysing performance, identifying root causes for variances and closing gaps - Maintain a clear focus on continuous improvement, incorporating best practice and process enhancements - Make day-to-day operational decisions in partnership with the Operations Manager What you'll bring to GXO - A bachelor's or university degree in a relevant area, such as logistics, production or engineering, or at least 5 years' experience in a similar role within a comparable operational organisation - Strong operational and analytical skills, with the ability to report on data when required - Knowledge and experience of continuous improvement, with examples of ...