Operations Manager - Ironing Factory

GXO Logistics, Inc; Lelystad; On-site; EUR 72,000 - 88,000; Full time

Job summary

GXO Logistics, Lelystad, is seeking an Operations Manager to take full site ownership, overseeing around 50 permanent employees and 100+ flex workers, with end-to-end responsibility for operations and financial performance. You will lead daily execution, drive lean improvements, develop the team, manage budgets, KPIs, and maintain a strong customer relationship while ensuring safety and compliance.

This is a global organisation offering clear career paths and a salary up to €80,000 gross per

Qualifications

• 5+ years of experience in a warehouse, logistics, or supply chain environment.
• Strong communication skills in English; Dutch is a plus.
• Hands-on, resilient, and results-driven with the ability to perform under pressure.
• Strong analytical and reporting skills; ability to turn data into action.

Responsibilities

• Lead daily operational execution and ensure safe, compliant, and efficient operations.
• Take full responsibility for the site's operational and financial performance, including budgets and productivity.
• Drive performance through KPIs, dashboards, and data insights; identify root causes and implement corrective actions.
• Champion LEAN, continuous improvement, and process standardisation.
• Lead, coach, and develop the team; manage performance and succession planning.
• Plan and allocate staff, workload, and resources in collaboration with support functions and the customer.
• Build and maintain a strong customer relationship and act as a key contact for the operation.
• Create a safe, inclusive working environment and maintain up-to-date procedures and compliance.

Skills

Leadership experience

Operational leadership

Analytical skills

Job description

Ready to take the lead in a dynamic logistics environment with full responsibility for your own site?

At GXO’s site in Lelystad, you’ll play a key role in leading a dedicated operation of approximately 50 permanent employees and 100+ flex employees. As an Operations Manager, you will haveend-to-end responsibility for the site, combining operational leadership with responsibility for financial performance, people and continuous improvement.

This is an opportunity for an experienced Operations Manager who enjoys being close to the operation, taking ownership and having a direct impact on both the people and performance of the site.

Your role as Operations Manager

As Operations Manager, you are responsible for the overall performance of the site. Your responsibilities include:

• Leading the daily operational execution, ensuring safe, compliant and efficient operations
• Taking full responsibility for the site’s operational and financial performance, including budgets, costs and productivity
• Driving performance through KPIs, dashboards and data insights, identifying root causes and implementing corrective and preventive actions
• Championing LEAN, continuous improvement and process standardisation to continuously improve quality, productivity and efficiency
• Leading, coaching and developing the team, including performance management, training and succession planning
• Planning and allocating staff, workload and resources in close collaboration with support functions and the customer
• Building and maintaining a strong relationship with the customer and acting as a key point of contact for the operation
• Creating a safe, inclusive and engaging working environment, maintaining up-to-date procedures, documentation and compliance standards
• Working closely with the wider GXO organisation and ensuring the site delivers against both operational and financial expectations

What we’re looking for

You bring strong operational experience and a leadership mindset. You ideally have:

• 5+ years’ experience in a warehouse, logistics, supply chain or comparable operational environment
• Proven experience leading and developing teams, preferably within an operational environment
• Experience with operational and financial responsibility, including budgets, cost control and performance management
• Strong communication skills in English; Dutch is a plus
• A hands-on, resilient and results-driven approach, with the ability to perform under pressure without compromising standards
• Strong analytical and reporting skills, with the ability to turn data into action
• A continuous improvement mindset and a genuine motivation to grow — personally and professionally
• The ability to combine day-to-day operational leadership with broader responsibility for the performance and development of the site

What GXO offers you

• A key leadership role with full responsibility for your own GXO site in Lelystad
• A salary of up to €80,000 gross per year, depending on experience, excluding bonus and other secondary benefits
• Clear, visible career paths within a global organisation that actively invests in leadership development and internal progression
• A people-first culture built on safety, teamwork and continuous improvement, where your input truly matters
• The opportunity to lead a stable operation while continuing to improve and further develop the site

Your work environment

Working at GXO Logistics means working in a dynamic and international organization. A fascinating environment with plenty of room for personal input and development. Employees at GXO Logistics oversee their own success. Whatever your position at GXO Logistics, you will face new challenges every day, which will enable you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organisation.

GXO Logistics offers advanced supply chain solutions for the world's most successful companies in many industries, like e-commerce, food & retail and industrial multinationals. In the BeNe region (The Netherlands and Belgium) GXO BeNe operates from +30 different locations with its headquarters in Eindhoven (NL).

Ready to lead the way?

If you have any questions about the role, feel free to contact Amroe Gomaa, Recruitment Business Partner a.i., via [e-mail] .

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.