Branch Operations Leader - Freight Forwarding & Growth

DSJ Global; Amsterdam; Presencial; EUR 90.000 - 150.000; Jornada completa

Descripción de la vacante

DSJ Global is seeking an experienced Branch Manager for a key logistics location. You will lead day-to-day branch operations across air, ocean, and road freight, with a focus on profitability, service excellence, and customer satisfaction.

You will develop teams, manage budgets, and drive strategic growth in a competitive freight forwarding environment, overseeing performance, compliance, and stakeholder collaboration.

Formación

• Proven experience within the freight forwarding industry.
• Experience managing a freight forwarding branch, station or business unit.
• Strong leadership, performance management and team development.
• Commercial acumen with budgets and P&L responsibility.
• Knowledge of air, ocean and road freight and customs operations.

Responsabilidades

• Lead the overall performance and strategic direction of the branch.
• Drive revenue growth and profitability through business development initiatives and key account management.
• Develop and maintain strong relationships with customers, partners, carriers, and suppliers.
• Monitor branch financial performance, including budgets, P&L responsibility, cost control, and margin improvement.
• Establish and implement operational KPIs to drive service excellence and productivity.
• Ensure compliance with company policies, industry regulations, and quality standards.
• Identify opportunities for process improvement and operational efficiency.
• Collaborate with regional and senior leadership teams on business strategy and growth initiatives.
• Oversee customer service standards and support the resolution of complex operational issues.
• Prepare and present regular operational and financial reports to senior management.

Conocimientos

Leadership

Negotiation

Financial acumen

Customer relationships

Stakeholder management

Team development

Descripción del empleo

DSJ Global is seeking an experienced Branch Manager for a key logistics location. You will lead day-to-day branch operations across air, ocean, and road freight, with a focus on profitability, service excellence, and customer satisfaction.

You will develop teams, manage budgets, and drive strategic growth in a competitive freight forwarding environment, overseeing performance, compliance, and stakeholder collaboration.