Branch Manager - NL

DSJ Global; Amsterdam; In loco; EUR 90.000 - 150.000; Tempo pieno

Descrizione del lavoro

DSJ Global is seeking an experienced Branch Manager for a key logistics location. You will lead day-to-day branch operations across air, ocean, and road freight, with a focus on profitability, service excellence, and customer satisfaction.

You will develop teams, manage budgets, and drive strategic growth in a competitive freight forwarding environment, overseeing performance, compliance, and stakeholder collaboration.

Competenze

• Proven experience within the freight forwarding industry.
• Experience managing a freight forwarding branch, station or business unit.
• Strong leadership, performance management and team development.
• Commercial acumen with budgets and P&L responsibility.
• Knowledge of air, ocean and road freight and customs operations.

Mansioni

• Lead the overall performance and strategic direction of the branch.
• Drive revenue growth and profitability through business development initiatives and key account management.
• Develop and maintain strong relationships with customers, partners, carriers, and suppliers.
• Monitor branch financial performance, including budgets, P&L responsibility, cost control, and margin improvement.
• Establish and implement operational KPIs to drive service excellence and productivity.
• Ensure compliance with company policies, industry regulations, and quality standards.
• Identify opportunities for process improvement and operational efficiency.
• Collaborate with regional and senior leadership teams on business strategy and growth initiatives.
• Oversee customer service standards and support the resolution of complex operational issues.
• Prepare and present regular operational and financial reports to senior management.

Conoscenze

Leadership

Negotiation

Financial acumen

Customer relationships

Stakeholder management

Team development

Descrizione del lavoro

An international logistics organisation is seeking a Branch Manager to lead and develop one of its key operational locations. This opportunity is suited to an experienced logistics professional with a strong background in freight forwarding and a proven track record of managing branch operations, commercial performance, and customer relationships.

The Branch Manager will be responsible for overseeing the day-to-day management of the branch, ensuring operational excellence across air, ocean, and road freight activities while maintaining the highest standards of service for temperature-sensitive and time-critical shipments. The role requires a hands-on leader capable of driving profitability, developing teams, and delivering strategic growth within a competitive freight forwarding environment.

An international logistics organisation is seeking a Branch Manager to lead and develop one of its key operational locations. This opportunity is suited to an experienced logistics professional with a strong background in freight forwarding and a proven track record of managing branch operations, commercial performance, and customer relationships.

The Branch Manager will be responsible for overseeing the day-to-day management of the branch, ensuring operational excellence across air, ocean, and road freight activities while maintaining the highest standards of service for temperature-sensitive and time‑critical shipments. The role requires a hands‑on leader capable of driving profitability, developing teams, and delivering strategic growth within a competitive freight forwarding environment.

Key Responsibilities

• Lead the overall performance and strategic direction of the branch.
• Drive revenue growth and profitability through business development initiatives and key account management.
• Develop and maintain strong relationships with customers, partners, carriers, and suppliers.
• Monitor branch financial performance, including budgets, P&L responsibility, cost control, and margin improvement.
• Establish and implement operational KPIs to drive service excellence and productivity.
• Ensure compliance with company policies, industry regulations, and quality standards.
• Identify opportunities for process improvement and operational efficiency.
• Collaborate with regional and senior leadership teams on business strategy and growth initiatives.
• Oversee customer service standards and support the resolution of complex operational issues.
• Prepare and present regular operational and financial reports to senior management.

Profile

• Proven experience within the freight forwarding industry.
• Previous experience managing a freight forwarding branch, station, or business unit.
• Strong understanding of air freight, ocean freight, road freight, and customs operations.
• Experience with temperature-controlled logistics or cold chain transportation.
• Demonstrated success in team leadership, performance management, and employee development.
• Strong commercial acumen with experience managing budgets and profit & loss responsibility.
• Excellent knowledge of freight forwarding market dynamics and customer requirements.
• Exposure to international logistics networks and global forwarding operations.

Skills & Competencies

• Strong leadership and people management capabilities.
• Commercially driven with a customer-focused mindset.
• Excellent negotiation and relationship-building skills.
• Strong financial and analytical abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Results-oriented with a focus on operational excellence and continuous improvement.