Bilingual Dutch/English Customer Support — Flexible Hours

Bloom & Wild; Amsterdam; Híbrido; EUR 30 000 - 40 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Flexible working patterns

Up to 30 days remote work

Stock options from day 1

Volunteering day

Commuting support

Health and wellbeing programs

Pension contributions

Development opportunities

Resumo da oferta

A leading floral delivery service in Amsterdam is seeking a Customer Delight Medewerker. You will provide exemplary customer service in both Dutch and English, engaging with customers through various channels. The ideal candidate has strong communication skills, a proactive attitude, and is flexible with work hours, including evening and weekend shifts. This role offers a supportive environment with opportunities for growth and collaboration.

Qualificações

• Fluency in Dutch and English required.
• Experience in customer service is beneficial.
• Ability to work flexible hours, including evenings and weekends.

Responsabilidades

• Engage with customers via multiple channels.
• Resolve customer queries and issues.
• Attend meetings and discuss performance.

Conhecimentos

Excellent verbal and written communication in Dutch

Excellent verbal and written communication in English

Experience in a customer-facing role

Comfort with achieving quality and productivity targets

Empathetic and customer-focused

Proactive with a can-do attitude

Descrição da oferta de emprego

A leading floral delivery service in Amsterdam is seeking a Customer Delight Medewerker. You will provide exemplary customer service in both Dutch and English, engaging with customers through various channels. The ideal candidate has strong communication skills, a proactive attitude, and is flexible with work hours, including evening and weekend shifts. This role offers a supportive environment with opportunities for growth and collaboration.