Dutch-Speaking Customer Care Specialist – Barcelona (30h, 3pm-9pm)

Cross Border Talents; Amsterdam; Hybrid; EUR 19,000 - 25,000; Part time

Benefits offered by this job

23 days of paid annual leave

Ongoing training and support

Flexible work schedule

Job summary

A customer service company in Amsterdam is seeking a Dutch-speaking Customer Service Representative to assist with customer inquiries and provide exceptional support. This role offers a competitive salary, flexible work hours, and the opportunity to work in a friendly team environment. Candidates should have 1+ years of customer service experience, preferably in the automotive sector, and be proficient in IT systems.

Qualifications

• Experience of 1+ year in customer service, preferable in automotive or electric vehicles.
• Proficiency with IT systems.
• Effective listening skills.

Responsibilities

• Address customer inquiries via phone, email, and chat.
• Document call details in management system.
• Stay informed on products tailored to customers.

Skills

Fluent Dutch

B2-level English

Customer service orientation

Problem-solving skills

Tools

Windows

MS Office

Job description

A customer service company in Amsterdam is seeking a Dutch-speaking Customer Service Representative to assist with customer inquiries and provide exceptional support. This role offers a competitive salary, flexible work hours, and the opportunity to work in a friendly team environment. Candidates should have 1+ years of customer service experience, preferably in the automotive sector, and be proficient in IT systems.