Customer Support Associate

Bloom & Wild; Amsterdam; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Customer Support Associate to join their hybrid team. The role involves assisting customers through various channels and requires excellent communication skills in Dutch and English. Flexibility in working hours is essential, and the company values diversity and personal growth.

Qualifications

• Excellent communication skills in Dutch and English.
• Flexibility to work shifts including evenings, weekends, and holidays.

Responsibilities

• Handling customer inquiries via email, WhatsApp, and phone.
• Coordinating Dutch deliveries and working with logistics partners.

Skills

Communication

Flexibility

Job description

Join to apply for the Customer Support Associate role at Bloom & Wild.

We are looking for a friendly, proactive individual with excellent communication skills in Dutch and English to support our customers via email, WhatsApp, and phone. The role involves handling customer inquiries, coordinating Dutch deliveries, and working with logistics partners. Flexibility to work shifts between 09:00 and 22:30, including evenings, weekends, and holidays, is essential. You'll be part of a hybrid team across the UK, Netherlands, and Germany, with opportunities for personal growth and team engagement. We value diversity and are committed to an inclusive environment. If you love helping people and thrive in a dynamic setting, we'd love to hear from you.