Bilingual Account Manager EN/FR - Growth & Renewals

Relx Plc; Amsterdam; On-site; EUR 49,000 - 81,000; Full time

Job summary

Relx Plc in Amsterdam is seeking an Account Manager fluent in English and French to grow assigned accounts and renewals, identify opportunities and deliver customer-focused solutions that drive sustainable growth.

You will manage complex stakeholder networks, develop strategic account plans, and use data to forecast and tailor Elsevier's portfolio to client priorities, contributing to measurable value and long-term partnerships.

Qualifications

• Fluency in English and French is essential.
• Bachelor's degree or equivalent professional experience.
• Good experience in B2B sales or account management, preferably within a corporate or knowledge-based environment.
• Demonstrated experience in strategic account planning and consultative selling.
• Good communication, negotiation and presentation skills.
• Ability to build trusted relationships and work effectively across complex stakeholder groups.
• A commercial, results-oriented approach with accountability for revenue and growth targets.
• Strong analytical skills and confidence using data to inform decisions.
• Experience working in a matrix organisation and with Salesforce, Microsoft Office and other sales enablement tools.

Responsibilities

• Develop and maintain strong, trusted relationships with key stakeholders across assigned accounts.
• Conduct customer needs analyses to understand strategic priorities, challenges and growth opportunities.
• Develop and execute strategic account plans aligned with customer objectives.
• Achieve revenue targets through new business, cross-selling, upselling and timely renewals.
• Position Elsevier solutions through a consultative, value-based sales approach.
• Use data and insights to identify opportunities, support decision-making and provide accurate forecasts.
• Collaborate with colleagues across marketing, product, customer success and other teams to deliver the best possible customer experience.
• Navigate complex stakeholder environments and adapt to changing customer and market needs.
• Maintain strong knowledge of customer industries, Elsevier's evolving portfolio and relevant market trends.

Skills

English fluency

French fluency

Strategic account planning

Consultative selling

B2B sales

Stakeholder management

Data-driven decisions

Negotiation

Matrix organization experience

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

Relx Plc in Amsterdam is seeking an Account Manager fluent in English and French to grow assigned accounts and renewals, identify opportunities and deliver customer-focused solutions that drive sustainable growth.

You will manage complex stakeholder networks, develop strategic account plans, and use data to forecast and tailor Elsevier's portfolio to client priorities, contributing to measurable value and long-term partnerships.