Account Manager

Relx Plc; Amsterdam; On-site; EUR 49,000 - 81,000; Full time

Job summary

Relx Plc in Amsterdam is seeking an Account Manager fluent in English and French to grow assigned accounts and renewals, identify opportunities and deliver customer-focused solutions that drive sustainable growth.

You will manage complex stakeholder networks, develop strategic account plans, and use data to forecast and tailor Elsevier's portfolio to client priorities, contributing to measurable value and long-term partnerships.

Qualifications

• Fluency in English and French is essential.
• Bachelor's degree or equivalent professional experience.
• Good experience in B2B sales or account management, preferably within a corporate or knowledge-based environment.
• Demonstrated experience in strategic account planning and consultative selling.
• Good communication, negotiation and presentation skills.
• Ability to build trusted relationships and work effectively across complex stakeholder groups.
• A commercial, results-oriented approach with accountability for revenue and growth targets.
• Strong analytical skills and confidence using data to inform decisions.
• Experience working in a matrix organisation and with Salesforce, Microsoft Office and other sales enablement tools.

Responsibilities

• Develop and maintain strong, trusted relationships with key stakeholders across assigned accounts.
• Conduct customer needs analyses to understand strategic priorities, challenges and growth opportunities.
• Develop and execute strategic account plans aligned with customer objectives.
• Achieve revenue targets through new business, cross-selling, upselling and timely renewals.
• Position Elsevier solutions through a consultative, value-based sales approach.
• Use data and insights to identify opportunities, support decision-making and provide accurate forecasts.
• Collaborate with colleagues across marketing, product, customer success and other teams to deliver the best possible customer experience.
• Navigate complex stakeholder environments and adapt to changing customer and market needs.
• Maintain strong knowledge of customer industries, Elsevier's evolving portfolio and relevant market trends.

Skills

English fluency

French fluency

Strategic account planning

Consultative selling

B2B sales

Stakeholder management

Data-driven decisions

Negotiation

Matrix organization experience

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

Job description

Account Manager English & French

Are you passionate about building strategic customer relationships and creating long-term value?

Do you enjoy identifying opportunities, delivering customer-focused solutions and driving sustainable growth?

About the Role

As an Account Manager at Elsevier , you will be responsible for growing and developing assigned accounts and territories. You will manage renewals, identify new business opportunities and build strong relationships with key stakeholders. By understanding your customers' priorities, challenges and industry trends, you will position Elsevier's portfolio of solutions to support their strategic objectives and deliver measurable value.

Responsibilities

• Develop and maintain strong, trusted relationships with key stakeholders across assigned accounts.
• Conduct customer needs analyses to understand strategic priorities, challenges and growth opportunities.
• Develop and execute strategic account plans aligned with customer objectives.
• Achieve revenue targets through new business, cross-selling, upselling and timely renewals.
• Position Elsevier solutions through a consultative, value-based sales approach.
• Use data and insights to identify opportunities, support decision-making and provide accurate forecasts.
• Collaborate with colleagues across marketing, product, customer success and other teams to deliver the best possible customer experience.
• Navigate complex stakeholder environments and adapt to changing customer and market needs.
• Maintain strong knowledge of customer industries, Elsevier's evolving portfolio and relevant market trends.

Requirements

• Fluency in English and French is essential.
• Bachelor's degree or equivalent professional experience.
• Good experience in B2B sales or account management, preferably within a corporate or knowledge-based environment.
• Demonstrated experience in strategic account planning and consultative selling.
• Good communication, negotiation and presentation skills.
• Ability to build trusted relationships and work effectively across complex stakeholder groups.
• A commercial, results-oriented approach with accountability for revenue and growth targets.
• Strong analytical skills and confidence using data to inform decisions.
• Experience working in a matrix organisation.
• Proficiency in Salesforce, Microsoft Office and other sales enablement tools.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.

At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Primary Location Base Pay Range: NLD Amsterdam (Radarweg) €48,600 - €80,800. Total Target Cash Range: €74,700 - €124,700.

Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

This role is covered by the Collective Labor Agreement Publishing Industry.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.