Account Manager

Elsevier B.V. Company; Amsterdam; Sur place; EUR 49 000 - 81 000; Plein temps

Résumé du poste

Elsevier Amsterdam is seeking an Account Manager to grow assigned accounts, manage renewals, and identify opportunities across a corporate environment. You will build strong stakeholder relationships and position Elsevier solutions to deliver measurable value.

You will lead strategic account plans, collaborate across teams, and drive revenue growth with a consultative, data-informed approach in a dynamic, knowledge-based setting.

Qualifications

• Fluency in English and French is essential.
• Bachelor's degree or equivalent professional experience.
• Good experience in B2B sales or account management.
• Demonstrated experience in strategic account planning and consultative selling.
• Strong communication, negotiation and presentation skills.
• Commercial, results-oriented approach with accountability for revenue.
• Experience using data to inform decisions and working in a matrix organisation.
• Proficiency with Salesforce and Microsoft Office.

Responsabilités

• Develop and maintain strong relationships with key stakeholders.
• Conduct needs analyses to understand priorities, challenges and growth opportunities.
• Develop and execute strategic account plans aligned with objectives.
• Achieve revenue targets through new business, cross-selling, upselling and renewals.
• Position Elsevier solutions through a consultative, value-based sales approach.
• Use data and insights to identify opportunities and provide forecasts.
• Collaborate across marketing, product, customer success and other teams.
• Navigate complex stakeholder environments and adapt to market changes.
• Maintain knowledge of industries, Elsevier's portfolio and market trends.

Connaissances

Fluency English & French

B2B sales experience

Strategic account planning

Negotiation & presentation

Data-driven decisions

Formation

Bachelor's degree or equivalent

Outils

Salesforce

Microsoft Office

Description du poste

Account Manager English & French

Are you passionate about building strategic customer relationships and creating long-term value? Do you enjoy identifying opportunities, delivering customer-focused solutions and driving sustainable growth?

About the Role

As an Account Manager at Elsevier, you will be responsible for growing and developing assigned accounts and territories. You will manage renewals, identify new business opportunities and build strong relationships with key stakeholders. By understanding your customers priorities, challenges and industry trends, you will position Elsevier's portfolio of solutions to support their strategic objectives and deliver measurable value.

Responsibilities

• Develop and maintain strong, trusted relationships with key stakeholders across assigned accounts.
• Conduct customer needs analyses to understand strategic priorities, challenges and growth opportunities.
• Develop and execute strategic account plans aligned with customer objectives.
• Achieve revenue targets through new business, cross-selling, upselling and timely renewals.
• Position Elsevier solutions through a consultative, value-based sales approach.
• Use data and insights to identify opportunities, support decision-making and provide accurate forecasts.
• Collaborate with colleagues across marketing, product, customer success and other teams to deliver the best possible customer experience.
• Navigate complex stakeholder environments and adapt to changing customer and market needs.
• Maintain strong knowledge of customer industries, Elsevier's evolving portfolio and relevant market trends.

Requirements

• Fluency in English and French is essential.
• Bachelor's degree or equivalent professional experience.
• Good experience in B2B sales or account management, preferably within a corporate or knowledge-based environment.
• Demonstrated experience in strategic account planning and consultative selling.
• Good communication, negotiation and presentation skills.
• Ability to build trusted relationships and work effectively across complex stakeholder groups.
• A commercial, results-oriented approach with accountability for revenue and growth targets.
• Strong analytical skills and confidence using data to inform decisions.
• Experience working in a matrix organisation.
• Proficiency in Salesforce, Microsoft Office and other sales enablement tools.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Primary Location

Base Pay Range: NLD Amsterdam (Radarweg) €48,600 - €80,800. Total Target Cash Range: €74,700 - €124,700. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. This role is covered by the Collective Labor Agreement Publishing Industry. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.