Back-Office Employee Maintenance / Facility Benelux

NEW YORKER; Best; On-site; EUR 26,000 - 36,000; Full time

Benefits offered by this job

8% holiday pay

Pension scheme

Discount on purchases

Travel reimbursement from 10km

Yearly team event

Job summary

NEW YORKER is seeking a backoffice maintenance/facility coordinator on site in the BeNeLux region. The role focuses on administrative management of maintenance operations (electrical, heating, HVAC, building services) and serves as the main contact for stores regarding malfunctions.

You will plan interventions with technicians, manage supplier relations, handle CAFM entries, reminders, invoices, and prepare productivity reports.

Qualifications

• Education in administration, maintenance, facility or a similar field.
• At least 2 years of professional experience in (administrative) maintenance or facility.
• Fluent Dutch and English; French is a plus.

Responsibilities

• Manage administrative aspects of maintenance operations (electrical, heating, HVAC, building) for BeNeLux.
• Be the main contact for stores in case of malfunctions and plan interventions with technicians and providers.
• Manage internal customer relations (stores and technicians) and prioritize requests.
• Oversee supplier relations and communication with partner companies.

Skills

Fluent Dutch

Fluent English

Independent

Interpersonal skills

Education

Admin / Maintenance / Facility education

Tools

Pack Office

Job description

We are looking for:

A bilingual (NL/EN) Backoffice maintenance / facility (FT) on location

WE ARE NEW YORKER

More than 1,300 stores, more than 45 countries, more than 25,000 employees - NEW YORKER combines the flat hierarchies of a family business with the internationality of a large corporation, creating a unique working environment. Straightforward and honest.

BE NEW YORKER

Just be you! Everyone is unique, and that's a good thing. We are proud of the diversity of our employees, each of them makes a contribution to NEW YORKER being where we are today. Because they are the ones who make us so successful.

WHY NEW YORKER?

• We have success! NEW YORKER is a very successful family business that continues to grow.
• We are courageous! We take unconventional paths, are honest and straightforward.
• We have plenty of room for our own ideas. There are open doors and short decision-making processes here.

THIS IS THE JOB

• You will be in charge of the administrative management of our maintenance operations (electricity, heating, air conditioning, building) for BeNeLux;
• You are the main contact for our stores in case of malfunctions and you are in charge of planning the interventions with our maintenance technicians and our providers;
• You manage the internal customer relations (stores and technicians);
• You analyse and prioritize the internal customer requests;
• You manage the supplier relations (partner companies);
• You make telephone and e-mail reminders for services;
• You plan and coordinate interventions;
• You record intervention requests with our CAFM software;
• You follow-up the maintenance interventions and assurance of their efficiency;
• You send and follow-up the invoices;
• You organize and plan the trips for the maintenance team (2 technicians);
• Youe update the productivity reports;

THIS IS WHAT WE NEED

• An education in administration, maintenance, facility or an other similar education;
• At least 2 years of professional experience in (administrative) maintenance or facility;
• Affinity with maintenance and facility is a plus.
• You speak fluent Dutch and English. France is a plus.
• You are a true Swiss Army knife, you know how to work independently while having excellent interpersonal skills.
• Juggling tasks doesn´t scare you, organization is your key word and you have experience with litigation management.
• You are versatile, responsive, empathetic and you know how to manage stressful situations;
• You are at ease on the phone and the Pack Office has no secrets for you.

THIS IS WHAT WE OFFER

• A challenging and diverse role with room for personal/creative development;
• An year contract with the intention of permanent employment;
• A good salary, 8% holiday pay and pension scheme;
• 30% discount on your purchases at New Yorker;
• Reimbursement of travel expenses (from 10km).
• Yearly team event

And ofcourse working with great colleagues at our headoffice:)

Your gender doesn't matter to us - the main thing is that you fit in with us! NEW YORKER is open to all people who want to contribute to our company's success.