Amsterdam Workplace Concierge & Events Lead

JLL; Amsterdam; On-site; EUR 40,000 - 56,000; Full time

Job summary

JLL in Amsterdam is seeking a Workplace Host to deliver exceptional hospitality and frontline support within the flagship office. You will welcome visitors, employees and clients, manage reception enquiries and ensure a professional, polished workplace experience where standards reflect both JLL and client values.

Responsibilities include coordinating visitor registration, room bookings, meetings and events, maintaining pristine reception areas, supporting guests with refreshments and luggage,

Qualifications

• Strong customer service orientation with meticulous attention to detail.
• Self-motivated team player who can lead by example.
• Professional demeanour reflecting company values and client expectations.
• Excellent communication skills across all levels of the organization.

Responsibilities

• Deliver an exceptional welcoming experience for visitors, employees, and clients in the Amsterdam offices.
• Monitor and coordinate visitor registration, issue passes and ensure access control compliance.
• Provide a professional hospitality experience, including refreshments and luggage assistance.
• Maintain reception, waiting areas, meeting rooms and shared spaces to high standards.
• Act as the main point of contact for reception-related services and enquiries.
• Coordinate meeting room bookings and support corporate events from planning to execution.
• Liaise with suppliers for conferences, events, catering and AV requirements.
• Oversee third-party vendors delivering soft services and manage daily workplace operations.
• Monitor equipment (AV) and report defects; ensure rooms are stocked and clean.

Skills

Customer service

Team leadership

Communication

Attention to detail

Job description

JLL in Amsterdam is seeking a Workplace Host to deliver exceptional hospitality and frontline support within the flagship office. You will welcome visitors, employees and clients, manage reception enquiries and ensure a professional, polished workplace experience where standards reflect both JLL and client values.

Responsibilities include coordinating visitor registration, room bookings, meetings and events, maintaining pristine reception areas, supporting guests with refreshments and luggage,