Airline Partnerships Director — Growth & Retention

Get-e; Hoofddorp; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Pension contrib 2.5%

25 vacation days per year

8% holiday allowance

NS Business Card

Bike lease

Hybrid work up to 2 days per week

Travel abroad up to 2 weeks

Employee discounts

Job summary

Get-e, a fast-growing travel tech company in Amsterdam, is seeking an Account Director to own and grow a portfolio of airline partnerships. You’ll lead QBRs, engage with stakeholders from ground operations to senior leadership, and identify opportunities across stations, routes, and services.

Travel is required to meet clients and drive expansion. You’ll be the face of Get-e for major airlines, shaping account plans and ensuring consistent, measurable growth while expanding service lines like

Qualifications

• 7+ years in key account management, client service, or airline/aviation commercial roles.
• Proven track record of retaining and expanding enterprise or key accounts with measurable results.
• Experience negotiating contracts and renewals with procurement and senior stakeholders.
• Confident in front of clients, calm in escalations, proactive about improvement.
• Comfort working with data (account performance, KPIs) to steer decisions.
• Strong written and spoken English; other languages are a plus.
• Structured, commercial mindset with practical account plans.

Responsibilities

• Own a portfolio of key airline accounts with retention and net revenue growth targets.
• Build and execute an account plan per client with expansion opportunities and risk actions.
• Identify and close expansion: new stations, routes, and services; renewals and negotiations.
• Develop relationships from ground operations to procurement and senior leadership.
• Travel regularly to meet clients and lead QBRs end to end (service, roadmap, commercial).
• Monitor client health, spot churn risk, and act on growth signals early.
• Onboard new airline clients and ensure recurring themes reach product/service teams.

Skills

Key account management

Client service

Airline/aviation commercial

Contract negotiation

Data analysis

Relationship building

English communication

Job description

Get-e, a fast-growing travel tech company in Amsterdam, is seeking an Account Director to own and grow a portfolio of airline partnerships. You’ll lead QBRs, engage with stakeholders from ground operations to senior leadership, and identify opportunities across stations, routes, and services.

Travel is required to meet clients and drive expansion. You’ll be the face of Get-e for major airlines, shaping account plans and ensuring consistent, measurable growth while expanding service lines like