Payroll and Billing Manager

People2.0; Amsterdam; Hybrid; EUR 65,000 - 85,000; Full time

Benefits offered by this job

25 days annual leave

2 Press Pause Days

Company Pension

Dynamic international work environment

Flexible hybrid working

Job summary

People2.0 is looking for a Payroll and Billing Manager in Amsterdam to lead the payroll support team and ensure accurate, compliant payroll delivery. The role requires fluency in English and Dutch, at least 7 years of payroll experience, including 5 years in a leadership position. Key responsibilities include overseeing payroll processes, managing workloads, and implementing improvements while fostering a positive team environment. The position offers a hybrid work model and a range of company benefits.

Qualifications

• Minimum of 7 years of progressive experience in payroll administration.
• At least 5 years in a supervisory or leadership role.
• Experience in running end to end payroll for the Netherlands and DACH regions.

Responsibilities

• Recruit, lead, and develop a high‑performing payroll support team.
• Oversee the end‑to‑end payroll process.
• Set objectives and drive team performance against KPIs.

Skills

Fluency in English

Fluency in Dutch

Leadership

Analytical skills

Process improvement

Education

Certification in Payroll Administration

Tools

Analytical Tools (e.g. BI)

Job description

Join a Global Leader in Workforce Solutions!

People2.0 is a leading global Employer of Record (EOR) and Agent of Record (AOR) provider, empowering businesses and talent to work anywhere in the world—simply, quickly, and compliantly.

We are now seeking a Payroll and Billing Manager to join our growing team.

Based in Amsterdam (with two days per week in the office), this role reports to the Head of Payroll and Billing and forms part of the People2.0 EMEA Payroll and Billing function.

The Role

As Payroll and Billing Manager, you will be fully accountable for the accurate and timely delivery of payrolls within your team, ensuring SLAs are met and a high level of customer satisfaction is maintained.

You will build strong relationships with both internal and external stakeholders and play a key role in ensuring the payroll team delivers compliant, on‑time, and accurate payrolls across your sub‑region. Leading by example, you will coach and develop your team to deliver an outstanding customer experience while maintaining the highest standards of compliance.

You will be responsible for monitoring KPIs, managing workloads effectively, and ensuring team performance aligns with business expectations. Creating a positive and inclusive environment, you will foster trust, teamwork, and continuous improvement, making the payroll function a great place to work.

In addition, you will implement best practice in line with payroll regulations and drive ongoing improvements to payroll processes. Ultimately, your goal is to streamline operations while delivering a high‑quality service to both clients and stakeholders.

Main Responsibilities

• Recruit, lead, and develop a high‑performing payroll support team, overseeing workload allocation and performance
• Oversee the end‑to‑end payroll process, ensuring accurate, timely, and compliant payroll delivery
• Set objectives, prioritise workloads, and drive team performance against agreed KPIs
• Develop, implement, and maintain payroll policies, procedures, and controls in line with legislation and company standards
• Stay up to date with payroll legislation, regulatory changes, and industry best practice, implementing updates to mitigate risk
• Work closely with Finance, IT, and other stakeholders to streamline processes and improve operational efficiency
• Ensure appropriate training and coaching plans are in place, with regular training delivered, recorded, and documentation kept up to date
• Promote a culture of continuous improvement within the team
• Lead the implementation of new payroll systems and enhancements in collaboration with IT, vendors, and key stakeholders

What experience are we looking for

• Fluency in both English and Dutch
• Experience of running end to end payroll for the Netherlands and DACH regions
• Proven ability to lead, motivate, and develop a high‑performing team
• Proven track record of process improvement.
• Analytical skills with ability to use and interpret data for purposes of improvement of processes and efficiencies.
• Able to use analytical Tools such as BI etc to build and analyse reports.
• Minimum of 7 years of progressive experience in payroll administration, with at least 5 years in a supervisory or leadership role.
• Certification in Payroll Administration (e.g., Certified Payroll Professional) is highly desirable.
• Experience in staffing industry

In return for joining People2.0 as Payroll and Billing Manager

Here at People2.0, we want everyone to feel valued and have a sense of belonging. That is why we offer a wide range of benefits plus an internal commitment to all colleagues around communication, engagement, and professional development. The benefits for this role include:

• 25 days annual leave, plus bank holidays
• 2 Press Pause Days (An opportunity to step back, breathe, and focus on your wellness — whatever that may look like)
• Company Pension
• Dynamic international work environment – collaborate with global teams and gain cross-cultural experience
• Flexible hybrid working – enjoy the balance of remote freedom and in-office connection.