Senior Account Manager

Agency Homerun; Amsterdam; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Daily lunch in Amsterdam office

Team sports/workouts and outings

10 remote working days per year

Personal development through training

Team bonus when targets are met

Apple laptop and phone

28 vacation days, pension plan andyour

Descripción de la vacante

Agency Homerun in Amsterdam is seeking an Account Manager who will be the primary contact for our key clients, building strong relationships and ensuring successful marketing campaigns. You will strategically partner with clients to navigate the digital landscape and achieve business goals.

Your experience in digital marketing, excellent communication, and proactive client management will drive cross-functional collaboration, campaign planning, and measurable ROI across multiple accounts.

Formación

• 6+ years of account management experience in a digital/creative/marketing agency.
• Strong knowledge of digital marketing channels and campaigns.
• Proven track record of managing accounts and delivering client results.
• Excellent communication and presentation skills; build trust with stakeholders.
• Strong project management; juggle multiple clients and projects.
• Proactive, solution-oriented with a focus on client success; Dutch and English language proficiency.

Responsabilidades

• Build and maintain strong, lasting client relationships as the trusted advisor for all account matters.
• Understand clients' business objectives and provide strategic marketing recommendations.
• Oversee planning, execution, and delivery of campaigns within time and budget; meet client expectations.
• Collaborate with internal teams to ensure smooth project execution and timely deliverables.
• Focus on client satisfaction and retention; identify upsell and cross-sell opportunities.
• Monitor campaign performance; report results and optimise campaigns for ROI.
• Manage account budgets, forecasts, and financial reporting; ensure profitability.
• Address client concerns promptly to maintain strong relationships.
• Participate in pitches and new business presentations; contribute account management insights.
• Develop new initiatives to optimise workflows and drive business growth.

Conocimientos

Account management

Digital marketing

Client relationship management

Project management

Communication skills

Dutch (native)

English (fluent)

Descripción del empleo

As an Account Manager, you are the primary point of contact for our key clients. You are responsible for building and maintaining strong relationships while ensuring the successful execution of marketing and campaign initiatives. You act as a strategic partner, helping clients navigate the digital landscape and achieve their business goals. The ideal candidate has extensive experience in digital marketing, excellent communication skills, and a proactive approach to managing both clients and internal teams.

About you

6+ years of experience in account management within a digital, creative, or marketing agency

Strong knowledge of digital marketing channels and experience leading successful campaigns

Proven experience managing accounts and delivering client results

Excellent communication and presentation skills, with the ability to build trust and influence key stakeholders

Strong project management skills, with the ability to manage multiple clients and projects simultaneously

Proactive and solution-oriented with a strong focus on client success

Language proficiency: Dutch (native), English (fluent)

What you'll do

Build and maintain strong, lasting relationships with clients, acting as their trusted advisor and primary point of contact for all account-related matters

Develop a deep understanding of clients' business objectives and industries, providing strategic insights and recommendations to help them achieve their goals through tailored marketing strategies

Oversee the planning, execution, and delivery of campaigns, ensuring they are delivered on time, within budget, and in line with client expectations

Collaborate closely with internal teams to ensure smooth project execution, steering cross-functional teams to meet project deadlines and deliverables

Focus on client satisfaction and retention by delivering measurable results, identifying opportunities for upselling and cross-selling additional agency services to drive revenue growth

Monitor and analyse campaign performance, providing clients with regular reporting and using data and insights to optimise ongoing campaigns and demonstrate ROI

Manage account budgets, including forecasting, monitoring, and reporting on project financials, ensuring projects are delivered within agreed scope and profitability targets

Proactively address client concerns or issues, ensuring swift and effective resolutions that maintain strong relationships

Participate in pitches for new business and client presentations, contributing strategic insights and account management expertise

Develop new initiatives to optimise workflows and drive business growth

What's in it for you?

Young, ambitious team with lots of room for ideas

Daily fresh lunch at our Amsterdam office (Watertorenplein)

Monthly team sports/workouts & regular team outings

10 remote working days per year

Personal development through training & courses

Team bonus when targets are met

Apple laptop and phone

28 vacation days (based on a 40 hrs work week), pension plan & your birthday off