Account Coordinator | German - Undutchables

Jobster; Amsterdam; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Informal international environment

Sport allowance

Commuting allowance - onsite

Learning and development opportunities

25 vacation days + 13 ATV days

Job summary

Jobster in Amsterdam is seeking a full-time Account Coordinator who speaks German to join the DACH team in Customer Service. You will manage daily inquiries, orders, invoicing, and sample shipments while coordinating with other departments to ensure timely delivery and accurate pricing.

Qualifications include German C1/C2 and English, a Bachelor's degree or equivalent, and strong Excel/IT skills. The role offers an international, collaborative environment with opportunities for learning and

Qualifications

• German language level C1/C2 required.
• Bachelor's degree or equivalent experience.
• Experience in B2B customer support or operations.
• Strong communication skills, verbal and written.
• Proficient in Excel and IT tools.

Responsibilities

• Handle daily customer inquiries, order processing, and invoicing.
• Follow up on quotations, trials, and samples.
• Provide internal sales support.
• Coordinate call-offs to enable delivery and maintain stock levels.
• Assist with customer payments analysis.
• Collaborate with Sales, Technical Service, Production and Transport Planning.

Skills

German (C1/C2)

English proficiency

Communication skills

Multitasking

Education

Bachelor's degree

Tools

Excel

Job description

Our client is looking for a fulltime Account Coordinator German speaking. You will work with DACH team in the Customer Service Department. You are part of the European Sales office and will work in Amsterdam.

Responsibilities:

• Managing daily customer enquiries, order processing & invoicing, sample and trial orders
• Following up on lead-time quotations, pricing quotations trials & sample deliveries
• Providing internal sales support
• Handling requests for call-offs in order to enable delivery, stock level maintenance and timely ordering of new stock
• Contributing to the analysis and chasing of customer payments
• You will work closely with other departments (Sales, Technical Service, Production, Transport Planning) to formulate potential solutions to customer questions

The ideal candidate always puts the customer first and maintains excellent service standards even in difficult situations. They appreciate your input and creativity when it comes to problem solving.

Requirements

• German C1/C2 level and fluent in English
• Bachelor’s degree or the equivalent in relevant work experience -
• Previous experience with B2B customer supporting or operational positions
• Excellent communication skills, both verbal and writtenHard-working and action oriented
• Interested in inside sales
• Attentive, flexible, receptive to change and the ability to adapt quickly
• Multi-task, stress resistant, attentive to details and analytical
• Advanced Excel and other IT skills are a plus

Benefits

• The Amsterdam office offers an informal, international and challenging work environment.
• Start date as soon as possible
• Full time position
• Competitive salary package with 25 vacation days + 13 ATV days
• Sport allowance
• Commuting allowance - fully onsite
• Learning and development opportunities