Service Adviser jobs in Germany

The main responsibility of the Maintenance Technician is to perform high-quality maintenance and repairs on Scania products. Satisfied customers, on-time delivery, and safety at work are achieved by following defined processes, standards, and guidelines. The Technician contributes to customer satisfaction, Scania’s profitability, and safety on our roads.

1. Before Maintenance or Repair Event

• Secure that right information, tools, and spare parts are available
• Collect work order
• Read and understand work order
• Start up work order
• Collect additional information
• Secure access to right tools
• Pick up spare parts

• Perform maintenance or repair on time in a correct and safe way using well-known working methods and standards
• Prepare vehicle/prepare component
• Complete visual inspections
• Search for additional information in systems
• Secure spare parts for additional jobs
• Perform maintenance or repair on vehicle/component
• Manage deviations
• Return not used spare parts
• Clean exchange parts
• Return special tools
• Clean work area
• Restore vehicle to handed-in condition
• Inform Foreman/Service Advisor about additional faults or findings

• Secure minimized lead time of invoicing by clearly describing performed work and communicating what needs to be done if the work is handed over to a colleague
• Clarify performed work in work order and sign off
• End work order
• Complete handover
• Secure planning of next job

• Heavy vehicle technician, equivalent experience or qualification
• Diploma or Certificate (Sijil Kemahiran Malaysia/Vocational Institutes)
• Driving License, and heavy vehicle license (preferred)
• Experience in a commercial vehicle setup (preferred)

• Upper Secondary School 3