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Technical Support Engineer
Job summary
A leading oil and gas company in Johor, Malaysia is seeking a Mechanical Engineer. Responsibilities include handling feedback on field failures, coordinating urgent manpower, and guiding support engineers. Candidates should possess a diploma in Mechanical Engineering and have knowledge of piping design and operation. Strong problem-solving and communication skills are essential. This role contributes significantly to site installations and quality assurance activities.
Qualifications
- Minimum diploma in Mechanical Engineering or equivalent qualification.
- Piping knowledge in design, installation & operation.
- Engineering construction exposure in Oil & Gas or Marine/Offshore, Refinery & Petro-Chemical industries.
Responsibilities
- Handle shipyard feedback and investigate field failure issues.
- Coordinate manpower & resources for urgent matters.
- Attend to major product quality or installation issues at site.
- Guide and assist Technical Support engineers on site assignments.
- Prepare training material and installation manuals.
- Generate labor hour estimation for various tasks.
- Attend meetings with customers and agents regarding site issues.
Skills
Education
JOB DESCRIPTION
- To handle shipyard feedback and investigation on field failure issues.
- To furnish and co-ordinate manpower & resources to attend to urgent.
- Attend major issues due to product quality or installation issues at site.
- To guide and assist assistant Technical Support engineers on site assignments or repair works.
- Prepare training Material take off (MTO) & installation manuals according to specification.
- Generate labor hour estimation for repair, modification, survey, training & supervision.
- To attend meeting and discussion with customer and agents on site issues.
Qualifications And Experience Required
- Minimum Diploma in Mechanical Engineering or equivalent qualification.
- Piping Knowledge - Design, installation & operation.
- Engineering construction exposure in Oil & Gas or Marine/Offshore, Refinery & Petro-Chemical Industries.
- Project Management / Planning Knowledge.
- Resourceful, problem solving, good communication skill.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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