Senior Key Account Manager (Korea)

Axi; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global financial services provider in Kuala Lumpur is looking for a partner experience manager. The role involves developing and maintaining strong relationships with IB and affiliate partners, ensuring compliance with internal policies, and improving partner business performance. Candidates should have 3-5 years of sales experience in a similar industry, along with fluency in Korean and English. A competitive compensation package and extensive learning opportunities are offered.

Benefits

Competitive compensation

Extensive learning opportunities

21 annual leave days per year

Health Insurance

Qualifications

• At least 3-5 years of Sales experience in a similar industry.
• Fluent in Korean and English.
• Knowledge about the Korean market.

Responsibilities

• Develop relationships with IB and affiliate partners.
• Comply with partner tier policy.
• Single point of contact for VIP/High net worth partners.

Skills

Sales experience

Fluent in Korean

Fluent in English

Knowledge about the Korean market

Ability to adapt to dynamic environments

Job description

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.

Who we are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let’s talk about the cool stuff you do at Axi!

The role is to improve the performance and partner experience across the entire partner lifetime journey from acquisition, onboarding, retention to nurturing.

Your EDGE assignment/You will:

• Responsible for developing a solid and trusting relationship with IB and affiliate partners in the assigned region
• Responsible for complying partner tier policy whilst maintaining the partner acquisition performance
• Single point of contact for all VIP/ High net worth partners business
• Handle complaints from partners in accordance with established internal policies and deliver compliance-approved responses to partner when requested.
• Responsible for professional, sound, healthy communication, and relationship with partner
• Responsible for improving partner business in terms of trading volume, net fee revenue and active number of customers under partner in the market
• Responsible for proper partner business planning in quarterly basis and execute agreed strategy to grow market
• Work closely with trade marketing, IB product manager and local conversion/retention team to drive partner business growth
• Adhere to Axi's Code of Conduct, Compliance and Risk, and Axi's policies and procedures with excellent partner experience.
• Conduct Training / QA for new joining KAM and team members, effective handling of escalations when necessary

Are you the one?

• At least 3-5 years of Sales experience in similar industry.
• Must be able to speak in fluent Korean and English.
• Knowledge about the Korean market.
• Ability to adapt to a fast‑paced, dynamic environment and handle multiple priorities simultaneously.

Axi’s bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training and certifications and soft‑skills development.
• 21 annual leave days per year.
• Health Insurance

Axi’s interview journey

• Talent Acquisition Interview (45 minutes)
• Interview with the Hiring Manager (1 hour)
• Final interview with Regional Strategy Manager (45 minutes)

We want to inform all prospective candidates that Axi’s designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.

Please note that our organization works with recruitment agencies on a pre‑approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment‑related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.