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Full Time jobs in United States

Sports Advisor Full Time (Decathlon IOI Putrajaya)

Decathlon Malaysia

Putrajaya
On-site
MYR 100,000 - 150,000
30+ days ago
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Sports Advisor Full Time (Decathlon IOI Putrajaya)
Decathlon Malaysia
Putrajaya
On-site
MYR 100,000 - 150,000
Full time
30+ days ago

Job summary

Decathlon Malaysia is seeking a passionate Sports Advisor who loves sports and prioritizes customer satisfaction. This full-time role involves welcoming customers, providing solutions, and promoting products to enhance their shopping experience. Join us to build a fulfilling career in a dynamic retail environment.

Qualifications

  • Experience in retail or customer service is an advantage.
  • Ability to recommend products based on customer needs and interests.
  • Passion for sports and helping others.

Responsibilities

  • Welcome customers professionally and ensure their satisfaction.
  • Maintain stock accuracy using automatic replenishment.
  • Promote and enhance the in-store sports experience.

Skills

Customer Satisfaction
Product Knowledge
Communication
Job description

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL-TIME ROLE?

IF YOU ARE READY TO LIVE AN EXPERIENCE OF A LIFETIME, THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Sports Advisor (Sales), or Sports Advisor as we call it, your role is to ensure all customers leave our stores satisfied. From a friendly and professional welcome to a quick and easy payment process, your goal is to deliver a 5-star shopping experience. Decathlon invests heavily in the development of teammates so those who want to build careers within the business can flourish.

Responsibilities:
  1. To Customers
  • Welcome customers professionally.
  • Ensure customer satisfaction by providing suitable solutions for returns, complaints, checkout, etc.
  • Know the technical features of Decathlon products and their benefits to recommend appropriate products and services.
  • Develop the customer network both in-store and online to build relationships.
  • Pass on sports passion and help customers discover new sports.
  • Encourage customers to subscribe/register for the loyalty card to improve customer information.
  • To Decathlon Malaysia
    • Understand the department's goals and work with the team to achieve them.
    • Promote innovation and enhance the sports experience in-store.
    • Increase sales using resources and commercial tools.
    • Organize the store layout according to implantation principles and guidelines.
    • Create high-quality store layouts based on the Satisfied Customer Family (FCS).
    • Maintain an appealing layout to satisfy customers.
    • Ensure stock accuracy and availability using the automatic replenishment system.
  • For Safety of People and Goods
    • Enforce safety and security standards in the departments.
    • Know and apply fire safety and evacuation procedures.
  • Development and Complementary Skills
    • Participate in training sessions and develop training skills to become a trainer.

    * The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.