Workplace Experience Lead – Guest & Community

Jones Lang LaSalle Incorporated; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Kuala Lumpur is seeking a dedicated Workplace Ambassador to create a Customer-Centric Experience for guests on the office floors. You will be the single point of contact for daily Workplace needs, partnering with the Client team to deliver an outstanding experience and hospitality standards.

As part of the Workplace Experience Team, you will manage repairs, liaise with dining and facilities, and drive continuous improvement through data insights while building

Qualifications

• Excellent verbal and written communication skills.
• Fluent in English (verbal and written).
• Strong organizational, analytical and administrative skills.

Responsibilities

• Create occupant delight and be the single point of contact for issues on the floor.
• Manage repairs & maintenance, materials, equipment and fixtures.
• Liaise with dining team & facilities for event setup and logistics.
• Coordinate with vendors and users to ensure timely service delivery.
• Engage with client units and community to improve the working environment.

Skills

Communication

English fluency

Administrative skills

Job description

Jones Lang LaSalle Incorporated in Kuala Lumpur is seeking a dedicated Workplace Ambassador to create a Customer-Centric Experience for guests on the office floors. You will be the single point of contact for daily Workplace needs, partnering with the Client team to deliver an outstanding experience and hospitality standards.

As part of the Workplace Experience Team, you will manage repairs, liaise with dining and facilities, and drive continuous improvement through data insights while building