We are seeking a motivated and detail-oriented Workday Analyst to join our Global HR Systems team. This is an excellent opportunity for someone looking to build a career in HR technology and Workday administration.
The Workday Analyst will support the maintenance, configuration, testing, reporting, and continuous improvement of the Workday platform across a global organisation. Working closely with HR, Payroll, Reward, Talent, Finance, and IT teams, the successful candidate will help ensure data integrity, system effectiveness, and a positive user experience for employees and managers worldwide.
Key Responsibilities
Workday Administration & Support
- Provide first and second-line support for Workday users globally.
- Investigate and resolve Workday issues, escalating complex matters as appropriate.
- Monitor and manage Workday support tickets and service requests.
- Assist with maintaining system security roles and access permissions.
Data Management
- Support data audits and validation activities to ensure HR data accuracy.
- Identify and resolve data quality issues.
- Assist with mass data uploads using Enterprise Interface Builder (EIB) and spreadsheet templates.
- Ensure compliance with data privacy and governance requirements.
Reporting & Analytics
- Create and maintain standard Workday reports and dashboards.
- Support stakeholders with reporting requests and HR metrics.
- Assist in analysing workforce data and identifying trends.
- Support Workday configuration activities under the guidance of senior analysts.
- Participate in testing for system updates, enhancements, and new functionality.
- Document business requirements, process flows, and configuration changes.
- Assist with Workday bi-annual release testing and impact assessments.
Global HR Process Support
- Partner with HR teams across multiple countries to support core HR processes.
- Help maintain process documentation and user guides.
- Support initiatives related to recruitment, onboarding, compensation, talent management, learning, and performance management.
- Identify opportunities to improve system processes and user experience.
- Contribute ideas to drive automation and operational efficiency.
- Stay informed about new Workday features and best practices.
Skills & Experience
- Degree in Human Resources, Business, Information Systems, Technology, or related discipline.
- 1-2 years of experience in HR, HRIS, payroll, business systems, or data administration.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and data accuracy.
- Good communication and stakeholder management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Preferably with an understanding of HR processes and employee lifecycle activities.
- Preferably with experience in reporting, data analysis, or system testing to support HR system improvements.
- Preferably familiar with Workday modules including HCM, Recruiting, Compensation, Talent & Performance, Expenses, Absence and Security.