Senior Analyst, HRIT

AIA Digital+; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

AIA Digital+ in Kuala Lumpur seeks a capable HRIT support professional to manage Workday-based HR systems. You will assist HRIT Technical Lead, handle end-user support, and contribute to system configuration and cross-system integration.

Candidates should have a degree in computer science or related fields with 2–3 years regional experience. Java knowledge is a plus, and you must be able to work extended hours when needed.

Qualifications

• University/College graduate in computer science or related discipline.
• 2–3 years’ regional solution/system support experience.
• Exposure to Workday as a support function or end user.
• Workday configuration experience in Reporting/PRISM/Extend.
• Experience in Java programming is an added advantage.

Responsibilities

• Provide functional and technical HRIT (Workday) support and guidance.
• Collaborate with HRIT Technical Lead & Manager on work assignments.
• Manage integration and business mapping between Global HRIT Platform and related systems.
• Ensure solutions align with global standards and global architecture.
• Perform system configuration and customization as required.
• Handle Change Requests and meet target resolution times.
• Support end users and promote HRIT platform proficiency.

Skills

Workday knowledge

Java programming

Analytical skills

Communication skills

Time management

End-user support

Education

BSc/Related degree

Tools

Workday PRISM Extend

Job description

• Supporting mainly HR applications (Workday)
• Supporting HRIT Technical Lead & Manager on work assignments.
• Able to manage all aspects of the integration, business mapping between Global HRIT Platform and other related systems.
• Ensure solutions are consistent with global standards and ensure global solutions architecture team is aligned.
• Perform system configuration and customization.
• Manages all assigned Change Requests and deliver according to the target resolution time.
• Self-discipline and good deliverables to promote accountability and trust at work.
• Support end users in system usage and assist in raising overall HRIT Platform proficiency in the end user base.
• Support Manager in executing proof of concepts (POCs) for new Change Request when necessary.
• Successful system and process integration, efficient SLA driven end-user support and communications.
• Liaises with necessary AIA colleagues or business partners outside HRIT CoE to ensure delivery of the functional work as required.
• Drive new or enhanced features to improve customer experience in using cloud solutions.
• Contribute to the quality standards and continuous improvement of the HRIT SOPs including alignment of deliverables to business processes.

Job Requirements

• University / College graduate in computer science or other relevant discipline.
• 2 to 3 years’ relevant experience in regional solution/system support.
• Has exposure in Workday as a support function or as an end user.
• Has Workday configuration experience in Reporting / PRISM / Extend module.
• Has experience in Java Programming is an added advantage.
• Possess good analytical, communication, presentation and soft skills.
• Able to write clearly and concisely and work within tight deadlines.
• Able to work extended hours when necessary.
• Possess personal attributes such as maturity, interpersonal skills, professional integrity and initiative, self-motivation.
• Able to manage priorities and tasks and time efficiently.
• Keen to learn, a team player and have good working attitude.
• Able to demonstrate initiative and a proactive approach to daily tasks.
• Able to manage sensitive and sometimes confidential information.