People Experience Associate

Resmed; Kuala Lumpur; On-site; MYR 36,000 - 54,000; Full time

Job summary

Resmed is seeking a People Experience Associate to provide day-to-day People Operations support across the employee lifecycle, including onboarding, offboarding, data management, payroll inputs and LMS administration.

The role sits in the Global People Shared Services team, driving process improvement and automation with low-code tools such as Power Automate. Collaboration with Workday and automation teams is key to delivering scalable improvements.

Qualifications

• 1–2 years of experience in HR Operations or a similar role.
• Experience using Workday or another HR system.
• Strong customer service, communication and problem-solving skills.
• Interest in process improvement, digital tools and automation.
• Experience with, or willingness to learn, Power Automate or similar low-code tools.

Responsibilities

• Manage employee lifecycle activities including onboarding, offboarding, transfers, employment changes and documentation.
• Resolve employee and manager enquiries through the case management system and elevate complex matters when required.
• Maintain accurate employee data, payroll inputs and transactions in Workday.
• Support reporting, data audits, document control and compliance requirements.
• Administer Learning Management System activities, including learning assignments, content maintenance, reporting and training support.
• Identify opportunities to simplify, standardize and automate manual People Operations processes.
• Build and maintain simple workflows, notifications and approvals using Power Automate or other approved low-code tools.
• Support business requirements, testing and implementation of larger Workday or cross-system workflow improvements.
• Partner with technical and automation teams on opportunities involving enterprise automation, RPA or AI solutions.
• Support People Operations projects and continuous improvement initiatives as required.

Skills

Customer service

Communication

Problem solving

Attention to detail

Excel

Power Automate

Workday

Data management

Team collaboration

Education

Bachelor’s degree

Tools

Workday

LMS

Job description

The People Experience Associate provides day-to-day People Operations support across the employee lifecycle, including onboarding, offboarding, employee data management, payroll inputs, case management and Learning Management System administration.

As part of the Global People Shared Services team, this role will also support process improvement and automation, identifying opportunities to simplify manual work and build simple workflows using low-code tools such as Power Automate.

The role will work closely with People Experience Operations, Workday Specialist, People Systems Support and Automation teams on more complex workflow and technology improvements.

Key Responsibilities

• Manage employee lifecycle activities including onboarding, offboarding, transfers, employment changes and documentation.
• Resolve employee and manager enquiries through the case management system and elevate complex matters when required.
• Maintain accurate employee data, payroll inputs and transactions in Workday.
• Support reporting, data audits, document control and compliance requirements.
• Administer Learning Management System activities, including learning assignments, content maintenance, reporting and training support.
• Identify opportunities to simplify, standardize and automate manual People Operations processes.
• Build and maintain simple workflows, notifications and approvals using Power Automate or other approved low-code tools.
• Support business requirements, testing and implementation of larger Workday or cross-system workflow improvements.
• Partner with technical and automation teams on opportunities involving enterprise automation, RPA or AI solutions.
• Support People Operations projects and continuous improvement initiatives as required.

Required

Let’s talk about Qualifications and Experience

• 1–2 years of experience in HR Operations, People Shared Services, or a similar role.
• Experience using Workday or another HR system.
• Strong customer service, communication and problem-solving skills.
• Strong attention to detail and ability to handle confidential information appropriately.
• Interest in process improvement, digital tools and automation.
• Experience with, or willingness to learn, Power Automate or similar low-code tools.
• Strong Microsoft Office skills, particularly Excel.

Preferred

• Bachelor’s degree in human resources, Business, Technology, Data/AI, or a related field.
• Experience in a multinational or Shared Services environment.
• Experience with Power Automate, Power Platform, Workday workflows or case management systems.
• Experience with Cornerstone OnDemand or another Learning Management System.
• Exposure to process mapping, User Acceptance Testing or automation projects.
• Exposure to RPA tools such as UiPath or Automation Anywhere, AI copilots or AI agents would be an added advantage.

What We Are Looking For

Someone who combines strong People Operations fundamentals with a continuous improvement and digital mindset - comfortable managing day-to-day HR operations, identifying opportunities for automation and working with technical teams to improve how People services are delivered.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

We commit to respond to every applicant.