WhatsApp Sales Executive / Customer Appointment Specialist

GAO KE NUTRITION TECHNOLOGY (M) SDN. BHD.; Kuala Lumpur; On-site; MYR 22,000 - 36,000; Full time

Job summary

GAO KE NUTRITION TECHNOLOGY (M) SDN. BHD. in Kuala Lumpur is hiring a WhatsApp Sales Executive to convert incoming leads into salon appointments. You will follow up with potential customers, understand their needs, and present suitable hair services via WhatsApp.

The role emphasizes strong communication in English, Bahasa Malaysia, and Mandarin Chinese, plus customer service skills and a sales mindset. No cold prospecting; leads are provided through paid ads.

Qualifications

• Able to communicate in English, Bahasa Malaysia, and Mandarin Chinese.
• Good communication and customer service skills.
• Comfortable using WhatsApp.
• Responsible, responsive, patient, and sales-oriented.
• Sales or customer service experience is an advantage.

Responsibilities

• Follow up with incoming leads.
• Understand customer needs.
• Convert enquiries into confirmed salon appointments.
• Communicate with potential customers via WhatsApp.

Skills

English

Bahasa Malaysia

Mandarin Chinese

WhatsApp

Tools

WhatsApp

Job description

WhatsApp Sales Executive / Customer Appointment Specialist

GAO KE NUTRITION TECHNOLOGY (M) SDN. BHD. View all jobs

We are hiring a Sales Executive to communicate with potential customers via WhatsApp and arrange appointments for customers to visit our partner hair salons. The company will provide customer leads through paid advertising, so you do not need to find customers on your own or do cold prospecting. Your main responsibility is to follow up with incoming leads, understand customer needs, introduce suitable hair services, and convert enquiries into confirmed salon appointments.

Key responsibilities

Follow up with incoming leads

Understand customer needs

Convert enquiries into confirmed salon appointments

Communicate with potential customers via WhatsApp

About you

Able to communicate in English, Bahasa Malaysia, and Mandarin Chinese

Good communication and customer service skills

Comfortable using WhatsApp

Responsible, responsive, patient, and sales-oriented

Sales or customer service experience is an advantage

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a sales executive?
• Which of the following types of qualifications do you have?
• How would you rate your Bahasa Malaysia language skills?
• Do you have experience in a sales role?

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