Wellness Front Desk Admin & Customer Care

PHYSIO HUT ENTERPRISE; Kota Bharu; On-site; MYR 20,000 - 31,000; Full time

Job summary

PHYSIO HUT ENTERPRISE in Kota Bharu, Malaysia is seeking a responsible and proactive individual for front desk and customer service support. The role emphasizes strong Bahasa Melayu and English communication, basic IT skills, and a willingness to learn in a healthcare-focused environment.

The ideal candidate will handle customer enquiries, appointments and registrations, maintain organized records, and contribute to a friendly, efficient service team.

Qualifications

• Good communication skills in Bahasa Melayu and English.
• Experience in customer service, front desk or administrative work is an advantage.
• Ability to handle customer enquiries, appointments and registration.
• Basic computer skills, including Microsoft Word, Excel and data entry.
• Good organisational and time management skills.
• Ability to communicate professionally with clients and provide excellent customer service.
• Willingness to learn, work independently and cooperate with a team.
• Interest in healthcare, physiotherapy and wellness services is an added advantage.

Skills

Communication (Bahasa Melayu)

Communication (English)

Customer service

Front desk

Administrative work

Microsoft Word

Microsoft Excel

Data entry

Time management

Organisation

Professional communication

Teamwork

Willingness to learn

Healthcare interest

Physiotherapy interest

Wellness interest

Tools

N/A

Job description

PHYSIO HUT ENTERPRISE in Kota Bharu, Malaysia is seeking a responsible and proactive individual for front desk and customer service support. The role emphasizes strong Bahasa Melayu and English communication, basic IT skills, and a willingness to learn in a healthcare-focused environment.

The ideal candidate will handle customer enquiries, appointments and registrations, maintain organized records, and contribute to a friendly, efficient service team.