Wealth Ops Specialist: Process Improvement & RPA

RBC; Kuala Lumpur; On-site; MYR 47,000 - 74,000; Full time

Job summary

RBC Wealth Management in Malaysia is seeking a proactive professional to support operational delivery within Wealth Management Operations International. You will review processes, drive improvements via RPA and automation, and work closely with the Oversight team to ensure accurate, timely processing of transactions.

Ideal candidates hold a degree in Business or Finance, possess strong analytical and communication skills, and can thrive under pressure in a fast-paced environment.

Qualifications

• Degree in Business, Finance or related discipline preferred.
• Strong analytical skills and attention to detail.
• Good communication skills, both written and verbal.
• Fresh graduates are encouraged to apply.

Responsibilities

• Review process flows and initiate process improvements via RPA, Macro and other tools with timely updates.
• Participate in strategic initiatives, testing and implementation with team members/Oversight team.
• Actively communicate with Oversight Team to resolve issues and prevent recurrence.
• Ensure all transactions are processed in accordance to procedure.
• Identify incorrect transaction processing and propose improvements to the Manager/team.
• Provide relief support and cross-train on all functions within the team and across departments.

Skills

Active Learning

Communication

Critical Thinking

Customer Service

Operational Delivery

Process Improvements

Time Management

Education

Degree in Business, Finance or related discipline

Tools

Milvus

SWIFT standards

VBA

Job description

RBC Wealth Management in Malaysia is seeking a proactive professional to support operational delivery within Wealth Management Operations International. You will review processes, drive improvements via RPA and automation, and work closely with the Oversight team to ensure accurate, timely processing of transactions.

Ideal candidates hold a degree in Business or Finance, possess strong analytical and communication skills, and can thrive under pressure in a fast-paced environment.