Warehouse Supervisor (Jalan Setia Tropika)

Shopee Mobile Malaysia Sdn Bhd; Johor; On-site; MYR 67,000 - 100,000; Full time

Job summary

Shopee Mobile Malaysia Sdn Bhd is seeking a Warehouse Supervisor to manage inventory accuracy, oversee outbound operations, and drive process improvements at our Jalan Setia Tropika site.

The role requires 2+ years in warehousing with strong analytical skills, WMS experience, and leadership capabilities. Proficiency in Bahasa Malaysia and English is essential; shifts are required for operations coverage.

Qualifications

• Diploma or higher with 2+ years in specialized warehousing operations.
• Strong analytics and ability to navigate WMS and MS Office tools.
• Good communication skills in Bahasa Malaysia and English; team leadership.
• Excellent coordination and organizational abilities; shift flexibility.

Responsibilities

• Inventory management: monitor stock levels, cycle counts, and FIFO/FEFO accuracy.
• Outbound operations: oversee picking, packing, and dispatch to ensure timely delivery.
• Process optimization & reporting: identify bottlenecks and generate stock/fulfillment reports.
• Supervise and train warehouse staff; enforce SOPs and safety protocols.

Skills

Analytics

Team leadership

Communication

Bahasa Malaysia & English

Education

Diploma

Bachelor's Degree

Tools

WMS

Excel

PowerPoint

Job description

Warehouse Supervisor (Jalan Setia Tropika)

Receive, inspect, and verify incoming goods against move transfer orders initiated from main warehouse.

Ensure accurate and timely recording of stock into the inventory system.

Coordinate with counterparts in main warehouse and logistics partners to resolve discrepancies or damages.

Inventory Management:

Monitor inventory levels and maintain high accuracy across all SKUs.

Conduct regular cycle counts and reconciliation.

Implement and maintain proper storage, labeling, and FIFO/FEFO practices.

Identify slow-moving, damaged, or expired stock and take corrective actions.

Outbound Operations:

Oversee order picking, packing, and dispatch to ensure timely delivery.

Maintain quality control standards to minimize errors and returns.

Process Optimization & Reporting:

Identify operational bottlenecks and suggest process improvements.

Generate regular operational reports including stock levels, fulfillment rates, and discrepancies.

Ensure compliance with company SOPs, safety protocols, and regulatory requirements.

Supervise and train warehouse staff in best practices and operational standards.

Foster a culture of accountability, efficiency, and safety.

Requirements:

Candidates must possess at least Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree in any field

At least 2 years of working experience in specialized ground ops warehousing background.

Strong in analytics and logical thinking to navigate warehouse management systems (WMS) excel and powerpoint presentations.

A good team player and able to lead a team independently.

Good communication skills in Bahasa Malaysia and English

Good coordination and organizational skill.

Excellent computer skills such as Microsoft Excel and Email

Able to work on shift hours

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.

The Shopee team is rapidly expanding across the region and we are constantly on the lookout for talents who have the passion and drive to become part of a fast-moving and dynamic team.