Warehouse Supervisor

Tap Growth Ai; Selangor; On-site; MYR 39,000 - 56,000; Full time

Job summary

Jora Malaysia in Kota Damansara seeks a Warehouse Supervisor to oversee daily picking, packing, and dispatch with a focus on 100% order accuracy and on-time handovers. You will lead a small team, coordinate with live commerce and customer service, and ensure SOP compliance and safety.

Requirements include 2–3 years in warehouse operations, Mandarin reading ability, and WMS familiarity. Work from office, Mon-Sat, with OT provided; RM 3,500–RM 5,000 monthly.

Qualifications

• 2-3 years in warehouse, fulfillment, or logistics operations.
• Read Mandarin for processing notes, labels, and product details.
• Physically fit and able to lift and stand for long periods.
• Experience in fashion or fast-paced e-commerce preferred.
• Familiarity with live-commerce flow or WMS is a plus.

Responsibilities

• Oversee daily picking, packing, and dispatch workflows to ensure 100% order accuracy and on-time courier handovers.
• Lead regular cycle counts, stock reconciliations, and real-time WMS accuracy.
• Supervise and schedule warehouse assistants; set daily targets and ensure safety.
• Manage stock receiving, quality control, and put-away; optimize space and routes.
• Coordinate with live commerce, customer service, and procurement on stock and campaigns.
• Refine SOPs to reduce errors and control packing material costs.

Skills

Mandarin reading

Attention to detail

Team supervision

English/Bahasa Malaysia basic

2-3 years warehouse experience

WMS familiarity

Tools

WMS

Shipping portals

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

A fast-growing e-commerce and live commerce hub specializing in fashion, bags, and lifestyle merchandise tailored to trendy, digital-native shoppers.

We are looking for an organized, detail-oriented Warehouse Supervisor to support the daily warehouse operations. This person will be responsible for smooth inventory management, accurate order fulfillment, and timely coordination with the operations and live commerce teams.

Location: Kota Damansara, Malaysia
Work Mode: Work from Office
Role: Warehouse Supervisor
Working Hour: Mon - Sat (9am - 6pm); OT will be provided
Remunerations: RM 3,500 - RM 5,000

Key Responsibilities

Fulfillment Operations & Logistics: Oversee daily picking, packing, and dispatch workflows to ensure 100% order accuracy and on-time courier handovers, especially during peak campaign surges.

Inventory Control & Audit: Lead regular cycle counts, conduct periodic stock reconciliations, minimize inventory shrinkage, and ensure real-time accuracy across warehouse management systems (WMS).

Team Leadership & Scheduling: Supervise, train, and schedule warehouse assistants; establish clear daily performance targets and enforce safety and operational standards.

Inbound & Space Optimization: Manage stock receiving, quality control, and put-away procedures; optimize bin/rack layouts to maximize space efficiency and improve picking routes.

Cross-Functional Coordination: Collaborate closely with live commerce production, customer service, and procurement teams to align stock availability, campaign preparations, and returns processing.

Process Improvement: Continuously refine operating procedures (SOPs) to reduce error rates, improve parcel processing speed, and control packing material costs.

Requirements

• 2-3 years of hands‑on experience in warehouse, fulfillment, or logistics operations.
• Ability to read Mandarin (essential for processing Mandarin-printed order notes, labels, and product details), alongside basic English or Bahasa Malaysia.
• Physically fit and comfortable handling lifting, packing, and standing for extended periods.
• High attention to detail, strong sense of responsibility, and the ability to work effectively under pressure during peak sales campaigns.
• Basic computer literacy (familiarity with standard e-commerce or shipping portals is a plus).
• Prior experience in fashion, lifestyle retail, or fast-paced e-commerce environment.
• Familiarity with live‑commerce sales flow or basic Warehouse Management Systems (WMS).