Warehouse Operations Support & Analytics Specialist

Best Global Logistics Technology Malaysia; Selangor; On-site; MYR 56,000 - 89,000; Full time

Job summary

Best Global Logistics Technology Malaysia is seeking an Operations Support professional to ensure smooth daily warehouse and distribution center activities in line with SOPs. You will coordinate resources, investigate issues, and provide timely on-site support to adjacent teams.

The candidate should have a diploma or bachelor’s in logistics, SCM, or related fields, with 2–5 years in logistics or operations. Proficiency in Excel is required; Power BI/Tableau is a plus.

Qualifications

• Diploma or bachelor's degree in logistics, SCM, industrial engineering, or business analytics.
• 2–5 years in logistics, warehousing, express delivery, operations support, quality control, or data analysis.
• Strong understanding of warehouse, DC and transportation operations with data analysis skills.
• Proficient in Excel (Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, IF). Power BI or Tableau is a plus.

Responsibilities

• Support daily warehouse and distribution center operations per SOPs and coordinate issue resolution.
• Collaborate with on-site operations teams to understand needs and coordinate resources for smooth execution.
• Assist investigations into operational issues, quality concerns, and customer complaints with data collection.
• Prepare daily, weekly, monthly, and ad hoc operational reports for management.
• Coordinate with Operations, Transportation, Planning, Customer Service, HR and others to ensure timely issue resolution.
• Provide on-site operational support as required.

Skills

Warehouse operations

Data analysis

Cross-functional collaboration

Project management

Problem solving

Education

Diploma / Bachelor in Logistics / SCM / Industrial Engineering / Business Analytics

Tools

Excel

Power BI

Tableau

Power Query

Job description

Best Global Logistics Technology Malaysia is seeking an Operations Support professional to ensure smooth daily warehouse and distribution center activities in line with SOPs. You will coordinate resources, investigate issues, and provide timely on-site support to adjacent teams.

The candidate should have a diploma or bachelor’s in logistics, SCM, or related fields, with 2–5 years in logistics or operations. Proficiency in Excel is required; Power BI/Tableau is a plus.