Data-Driven Warehouse Ops Specialist

BEST GLOBAL LOGISTICS TECHNOLOGY (MALAYSIA) SDN BHD; Shah Alam; On-site; MYR 42,000 - 64,000; Full time

Job summary

BEST Global Logistics Technology (Malaysia) is seeking an Operations Support professional to assist daily warehouse and distribution center activities, ensure SOPs are followed, and coordinate the resolution of operational issues.

You will work with on-site teams, analyze data, and support reporting while coordinating resources to maintain smooth operations. This on-site role is based in Shah Alam.

Qualifications

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, Business Analytics, or a related field.
• 2–5 years of experience in logistics, warehousing, express delivery, operations support, quality control or data analysis.
• Strong understanding of warehouse, distribution center and transportation operations with data-driven problem solving.

Responsibilities

• Support daily warehouse and distribution center operations to ensure SOP adherence and resolution of operational issues.
• Coordinate resources and communicate with on-site operations teams to meet daily needs.
• Assist investigations into operational issues, quality concerns, and customer complaints by collecting data and site information.
• Prepare daily, weekly, monthly, and ad hoc operational reports for management and business teams.
• Collaborate with Operations, Transportation, Planning, Customer Service, HR and other departments to resolve issues promptly.

Skills

Excel

Pivot Tables

XLOOKUP

VLOOKUP

SUMIFS

IF functions

Power Query

Power BI

Tableau

Education

Diploma/Bachelor’s in Logistics or related field

Tools

Power BI

Tableau

Job description

BEST Global Logistics Technology (Malaysia) is seeking an Operations Support professional to assist daily warehouse and distribution center activities, ensure SOPs are followed, and coordinate the resolution of operational issues.

You will work with on-site teams, analyze data, and support reporting while coordinating resources to maintain smooth operations. This on-site role is based in Shah Alam.