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Private Advertiser is seeking a Warehouse Operations Manager to oversee all warehouse activities, coordinate logistics processes, and ensure the quality of goods and documentation. You will supervise staff, train teams, set priorities, and drive productivity to meet client KPIs.
You will manage receiving, storage, picking, packing and shipping, conduct regular stock checks, and implement inventory controls.
This position is responsible for managing and overseeing all warehouse activities. It ensures efficient processes and maximizes productivity. The role includes coordinating all logistics processes, ensuring the quality of goods, supervising employees, and preparing relevant documentation.
ACCOUNTABILITY
WarehouseOperationsManagement:
Superviseandguidewarehousestaff,includingtraining,scheduling,andperformancemanagement.
Ensuresmoothworkflowandproductivitybyassigningtasks,setting priorities,monitoringprogress, compiling data, and submitting reports in a timely manner.
Oversee the receipt, inspection and storage of incoming goods, ensuring accuracy and adherence to quality standards.
Coordinatethepicking,packing,andshippingoforders,ensuringtimelyand accuratefulfilment.
Maintainaccuraterecordsof inventorylevels, stockmovements,andwarehousetransactions.
Monitor operational costs and implement cost-effective strategies to enhance the efficiency of the operations.
Implementandenforcesafetyprocedurestoensureasafeworking environment.
Monitor and maintain cold room temperatures, ensuring they meet industry standards and comply with regulatory requirements
To walk the warehouse, ensure regular housekeeping, and keep the warehouse clean.
Achieve warehouse objectives and KPIs set by the customer and management.
To perform other duties mandated by the superior.
InventoryControlandManagement:
Monitorinventorylevels,conductregularstockchecks,andreconcilediscrepancies.
Planandexecuteinventorycountsorauditsto ensureaccurate stockrecords.
Analyzeinventorydataandgeneratereportsonstocklevels,stockmovements,andforecasting.
Implementinventorycontrolmeasurestominimizestocklosses,damages,orobsolescence.
WarehouseEfficiencyandProcessImprovement:
Identifyopportunitiesforprocessimprovementsandimplementbestpracticestoenhancewarehouse efficiency.
Streamlineworkflows,eliminatebottlenecks,andoptimizespaceutilization
Collaborate with cross-functional teams, such as logistics, operations, and customer service, to ensure smooth coordination and order fulfilment.
Continuously monitor industry trends and technology advancements to enhance warehouse operations.
To read and understand warehouse procedures, train staff, ensure compliance, and update warehouse procedures whenever warehouse processes change.
Ensure a proper and efficient filling system of all documents for easy and systematic retrieval
TeamLeadershipandCommunication:
Fosterapositiveworkenvironmentbypromotingteamwork,providingguidance,andresolvingconflicts.
Communicate effectively with warehouse staff, management, and other stakeholders to clearly understand goals, objectives, and expectations.
Conductregularteammeetingstodisseminateinformation,provideupdates,andaddressany issuesorconcerns.
Trainanddevelopwarehousestaffonbestpractices,safety protocols,andoperationalprocedures.
Conduct regular meetings with the operation team, encourage two-way communication, review operation matters, share thoughts, resolve issues if any, motivate and maintain a harmonious working environment.
EXPERIENCE&QUALIFICATION
Degree / Diploma in Logistics management and other related field.
Strong knowledge of warehouse processes, inventory management, and logistics principles.
5yearsof relatedexperience in FMCG.
Abilitytoworkunderpressure.
Greatinterpersonalandcommunicationskills. Fluent in Bahasa Malaysia, English & Chinese.
Goodteamleadershipandorganizationalskills.
Provenexperienceincoordinatingandoperatingskills.
Possessesdecision-makingandproblem-solvingskills.
Abilitytoworkinafast-pacedenvironmentandhandlemultiple priorities.
Familiaritywithsafetyregulationsandpracticesinwarehousing.