Warehouse Manager

XIN HWA SUPPLY CHAIN SDN BHD; Selangor; On-site; MYR 90,000 - 180,000; Full time

Job summary

XIN HWA SUPPLY CHAIN SDN BHD is seeking an experienced Warehouse Manager to oversee day-to-day operations across our 3PL logistics facilities in Malaysia. The role focuses on achieving operational excellence, meeting customer SLAs, and driving cost efficiency while maintaining high service quality.

Key responsibilities include supervising warehouse teams, optimizing manpower and space, and ensuring safety and regulatory compliance.

Qualifications

• Minimum 5 years of experience in warehouse operations.
• Experience in a 3PL/logistics environment preferred.
• Proven ability to manage large-scale warehouse operations.
• Strong knowledge of warehouse processes and KPIs.
• Hands-on experience with Warehouse Management Systems (WMS).
• Excellent people management and leadership skills.
• Lean or continuous improvement experience is a plus.
• Willing to work extended hours.

Responsibilities

• Oversee daily warehouse operations including receiving, storage, picking, packing and outbound shipments.
• Manage warehouse supervisors and operational staff across multiple shifts.
• Ensure achievement of KPIs such as order accuracy, on-time delivery, productivity and cost control.
• Optimize manpower, equipment and warehouse space utilization.
• Ensure compliance with safety, OSHA and regulatory requirements.
• Work closely with account management and customers to meet SLAs.
• Monitor and improve warehouse processes through continuous improvement initiatives.
• Lead WMS usage, system enhancements and process automation where applicable.
• Prepare operational reports and support budgeting and cost management activities.
• Any other duties assigned by the Management.

Skills

Warehouse management

Leadership

KPI management

Lean / continuous improvement

WMS

Process improvement

Planning

Communication

Safety compliance

Tools

WMS software

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are seeking an experienced Warehouse Manager to oversee day-to-day warehouse operations within our 3PL logistics facilities. This role is responsible for driving operational excellence, service quality, cost efficiency, and compliance while meeting customer SLAs.

Oversee daily warehouse operations including receiving, storage, picking, packing, and outbound shipments.

Manage warehouse supervisors and operational staff across multiple shifts.

Ensure achievement of KPIs such as order accuracy, on-time delivery, productivity, and cost control.

Optimize manpower, equipment, and warehouse space utilization.

Ensure compliance with safety, OSHA, and regulatory requirements.

Work closely with account management and customers to meet service level agreements (SLAs).

Monitor and improve warehouse processes through continuous improvement initiatives.

Lead WMS usage, system enhancements, and process automation where applicable.

Prepare operational reports and support budgeting and cost management activities.

Any other duties assigned by the Management.

Requirement:

Minimum 5years of experience in warehouse operations, preferably within a 3PL / logistics environment.

Proven experience managing large-scale warehouse operations.

Strong knowledge of warehouse processes, KPIs, and productivity management.

Hands-on experience with Warehouse Management Systems (WMS).

Good people management and leadership skills.

Strong problem-solving, planning, and communication abilities.

Experience in Lean or continuous improvement methodologies is an added advantage.

Willing to work extended hours when required.

Language Proficiency: English, Bahasa Melayu, and Mandarin.

Mandarin proficiency is required as the role involves frequent communication with Mandarin-speaking clients and superiors from China.