The Warehouse Inventory Executive makes sure client stock is accurately recorded, stored, tracked and reconciled in the warehouse. The role protects inventory accuracy, which is critical to our 3PL clients' SLAs. It works closely with the receiving, picking, dispatch and customer service teams.
Key Responsibilities
- Ensuring product specifications are accurate.
- Monitor stock levels and keep inventory records in the WMS accurate in real time.
- Plan and run cycle counts and periodic full stock takes, including client-witnessed audits.
- Investigate variances and discrepancies, find root causes, and carry out corrective actions.
- Oversee inbound and outbound documentation (GRN, DO, ASN, putaway and pick confirmations).
- Handle stock adjustments, transfers, quarantine, damaged goods and returns processing.
- Track FIFO/FEFO compliance, expiry dates, batch/lot and serial numbers.
- Review slotting and storage locations to improve space use and picking efficiency.
- Prepare daily, weekly and monthly inventory reports for management and clients (stock balance, ageing, accuracy KPIs).
- Coordinate with clients and internal teams on stock queries, discrepancies and replenishment.
- Make sure the warehouse follows safety, 5S/6S and client SOP requirements.
- Support continuous improvement and audits (ISO, GDP, TAPA or client audits, depending on the operation).
Qualifications and Experience
- Diploma or degree in Supply Chain, Logistics, Business or a related field.
- 2–4 years of warehouse or inventory control experience, preferably in a 3PL or logistics environment.
- Fresh graduates with Excel skills can be considered for a junior grade.
Required Skill Sets
Technical Skills
- Very strong knowledge of warehouse operations: receiving, putaway, picking, packing, dispatch and how the system is used to support each operation.
- Strong inventory control: cycle counting, stock reconciliation, variance analysis.
- Hands-on use of a Warehouse Management System
- Intermediate to advanced Excel (pivot tables, VLOOKUP/XLOOKUP, FILTER, Array Formulas, etc) and MS Office (or any other office productivity suite).
- Familiarity with FIFO/FEFO/FMFO, ABC analysis, slotting and lot/batch/serial-number traceability.
- Reporting skills, including KPI tracking such as inventory accuracy, shrinkage and dock-to-stock time.
Soft Skills
- Attention to detail and numerical accuracy.
- Analytical and problem-solving ability.
- Clear communication with clients, supervisors and floor staff.
- Time management and the ability to work in a fast-paced, deadline-driven setting.
- Teamwork and the ability to work independently.
Good to Have
- Experience with barcode/RFID scanners and handheld terminals.
- Knowledge of customs or bonded warehouse procedures.
- Bilingual ability (English/Bahasa Malaysia).
- Forklift or MHE awareness.