Warehouse Executive

SF Global Express (M) Sdn Bhd; Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

SF Global Express (M) Sdn Bhd in Subang Jaya, Malaysia, seeks a warehouse operations leader to oversee daily quality management across multiple sites, standardize processes, and ensure inventory accuracy.

You will drive KPI monitoring, investigate complaints, lead CAPA, run safety programs, and coach teams in Mandarin to engage stakeholders.

Qualifications

• Bachelor's Degree in Supply Chain, Logistics, Business Administration, Engineering, or related discipline.
• 1-2 years of warehouse operations management experience in facilities with 50+ employees and ~6,000 sqm warehouses.
• Experience in B2B/B2C warehousing, logistics, or 3PL operations.
• Mandarin proficiency for stakeholder communications.

Responsibilities

• Oversee daily warehouse quality management across multiple sites; standardize operations, ensure inventory accuracy, 5S, security, and process compliance.
• Monitor KPIs, investigate customer complaints and exceptions; drive CAPA and preventive actions.
• Lead continuous improvement by reviewing processes, identifying gaps, and enhancing QMS.
• Develop warehouse capabilities through quality and operational excellence training, coaching, and knowledge sharing.
• Manage safety programs, including training, risk assessments, inspections, and corrective actions.
• Drive visual management and standardization to ensure regulatory compliance and operational excellence.

Skills

Quality management

Operational excellence

Training & coaching

Analytical

Stakeholder management

Problem solving

Communication

Education

Bachelor's degree in Supply Chain

Diploma with extensive experience

Job description

Oversee daily warehouse quality management across multiple warehouse sites, including operational standardization, inventory accuracy, 5S, warehouse security, and process compliance.

Monitor operational performance and quality KPIs, investigate customer complaints and operational exceptions, and drive corrective and preventive actions.

Lead continuous improvement initiatives by reviewing warehouse processes, identifying operational gaps, and enhancing quality management systems.

Develop warehouse operational capabilities by conducting quality and operational excellence training, coaching, and knowledge-sharing sessions.

Manage warehouse safety programs, including safety training, risk assessments, hazard identification, inspections, and corrective action follow-up.

Drive warehouse visual management and operational standardization to ensure consistent execution, regulatory compliance, and operational excellence.

Job Requirements

Bachelor's Degree in Supply Chain, Logistics, Business Administration, Engineering, or a related discipline. Diploma holders with extensive relevant experience are encouraged to apply.

Minimum 1-2 years of warehouse operations management experience in facilities with 50+ employees and approximately 6,000 sqm or larger warehouse operations.

Proven experience in B2B/B2C warehousing, logistics, or third-party logistics (3PL) operations.

We are seeking candidates proficient in Mandarin to effectively communicate and support interactions with Mandarin-speaking stakeholders.

Strong knowledge of warehouse quality management, safety management, process optimization, risk control, and continuous improvement methodologies.

Proactive, analytical, and results-driven with excellent problem-solving, communication, and stakeholder management skills.