Warehouse Assistant

Asialink Cargo & Packing Agency Sdn Bhd; Miri; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

Competitive remuneration

Opportunities for advancement

Employee benefits

Job summary

Asialink Cargo & Packing Agency Sdn Bhd in Kota Kinabalu, Sabah (Telipok) is seeking an organized Operation Assistant on a contract basis to support daily operations and client services. The role involves handling inquiries, processing orders, preparing documentation, and collaborating with the sales team to maintain strong client relationships.

Candidates should have 1–2 years in admin or customer service, preferably in logistics, with excellent communication and MS Office skills.

Qualifications

• 1–2 years of experience in an administrative or customer service role.
• Preferably in logistics or transportation.
• Strong organisational and multitasking abilities with the ability to prioritise tasks.
• Excellent communication and interpersonal skills.
• Proficient with Microsoft Office, especially Excel and Word.
• Team player with a positive, collaborative work style.
• Knowledge of logistics, customs regulations, and procedures is a plus.

Responsibilities

• Provide administrative support to the operations team, including handling customer inquiries, processing orders, and maintaining records.
• Assist with coordination of cargo shipments and packing services for timely delivery and customer care.
• Prepare documentation such as invoices, waybills, and customs forms.
• Collaborate with sales to support client relationships and address concerns.
• Contribute to continuous improvement of operational processes and procedures.
• Perform other administrative duties to support overall business success.

Skills

Organizational skills

Customer service

Communication

Teamwork

Multitasking

Tools

Microsoft Office

Excel

Word

Job description

About the role

We are seeking a motivated and organised Operation Assistant to join our dynamic team at Asialink Cargo & Packing Agency Sdn Bhd in Kota Kinabalu, Sabah (Telipok). This is a contract position that will play a crucial role in supporting our day-to-day operations and client services.

What you'll be doing

• Provide administrative support to the operations team, including handling customer inquiries, processing orders, and maintaining accurate records
• Assist with the coordination of cargo shipments and packing services, ensuring timely delivery and excellent customer service
• Help with the preparation of documentation, such as invoices, waybills, and customs clearance forms
• Collaborate with the sales team to support client relationships and address any concerns or issues
• Contribute to the continuous improvement of operational processes and procedures
• Perform other administrative duties as required to support the overall success of the business

What we're looking for

• At least 1-2 years of experience in a similar administrative or customer service role, preferably in the logistics or transportation industry
• Strong organisational and multitasking skills with the ability to prioritise and manage competing tasks
• Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service
• Proficient in using Microsoft Office suite, particularly Excel and Word
• Ability to work well in a team and contribute to a positive, collaborative work environment
• Knowledge of the logistics industry, including customs regulations and procedures, would be an advantage

What we offer

At Asialink Cargo & Packing Agency Sdn Bhd, we are committed to providing a supportive and dynamic work environment that fosters professional growth and development. We offer competitive remuneration, opportunities for advancement, and a range of employee benefits to support your overall wellbeing.

About us

Asialink Cargo & Packing Agency Sdn Bhd is a leading provider of comprehensive cargo and packing services in Sabah. With a reputation for excellence, we pride ourselves on delivering innovative solutions and exceptional customer service to our clients across a wide range of industries.