Warehouse and Logistics Manager

Tan Boon Ming Sdn. Bhd.; Shah Alam; On-site; MYR 180,000 - 240,000; Full time

Job summary

Tan Boon Ming Sdn. Bhd. is seeking a Warehouse & Logistics Manager to oversee end-to-end warehouse and logistics operations, ensuring accurate stock control and timely movement of goods.

This role requires strong leadership to drive performance across receiving, storage, distribution, and delivery functions while collaborating with Sales, Service and Accounts to meet business objectives. The successful candidate will establish KPI targets, manage departmental budgets, and lead continuous

Qualifications

• Experience managing warehouse and logistics operations.
• Ability to set and monitor departmental KPIs.
• Budgeting and cost management experience.
• Familiarity with ERP/inventory management systems and Excel would be advantageous.

Responsibilities

• Oversee Warehouse Operations & Inventory Management including receiving, storage, stock movement, and reconciliation.
• Lead Logistics & Delivery Management including planning delivery schedules and coordinating with departments.
• Establish and improve SOPs, safety, and compliance in warehouse and logistics.
• Set annual KPIs for Warehouse and Logistics teams and monitor performance.
• Prepare and manage the department budget and cost controls.
• Coordinate with Sales, Merchandising, Service, Accounts for smooth operations.

Skills

Warehouse operations

Inventory management

Logistics management

People management

KPI setting

Budgeting

Project planning

Data analysis

Cross-department coordination

ERP systems

Microsoft Excel

Workplace safety

Tools

ERP/inventory management systems

Microsoft Excel

Job description

The Warehouse & Logistics Manager is responsible for the overall management of warehouse and logistics operations in compliance with the Company’s policies, procedures and business objectives.

The role oversees receiving, storage, inventory control, distribution, delivery and logistics activities to ensure accurate stock management, efficient operations and timely movement of goods.

The position is also responsible for leading the Warehouse and Logistics teams, setting departmental KPIs, managing performance, preparing the annual departmental budget and driving continuous operational improvements.

Key Responsibilities:

• 1. Warehouse Operations & Inventory Management
• Strategically manage overall warehouse operations in compliance with the Company’s policies, procedures and objectives.
• Oversee receiving, warehousing, storage, stock movement, distribution and maintenance operations.
• Ensure warehouse efficiency targets are achieved and all processes are carried out accurately, smoothly and promptly.
• Ensure products are received in good condition and in the correct quantity.
• Manage stock control and ensure physical inventory is accurately reconciled with the system.
• Monitor stock movement and produce regular reports, including stock IN/OUT status, dead stock and other relevant warehouse reports.
• Plan warehouse layout and ensure efficient utilization of storage space.
• Liaise with suppliers on the repair, replacement or return of damaged, defective or inferior goods.
• 2. Logistics & Delivery Management
• Manage the overall Logistics team and coordinate daily logistics and delivery operations.
• Plan and monitor delivery schedules, manpower and vehicle utilization to ensure timely and efficient deliveries.
• Work closely with Warehouse, Sales and other relevant departments to coordinate stock movement and delivery requirements.
• Monitor logistics operational issues and implement practical solutions to improve efficiency and service levels.
• Ensure proper documentation, tracking and reporting of logistics and delivery activities.
• 3. Operational Excellence, Safety & Compliance
• Establish, implement and continuously improve warehouse and logistics SOPs, workflows and operational controls.
• Initiate, coordinate and enforce effective operational policies and procedures.
• Ensure compliance with applicable warehousing, handling, transportation and shipping requirements.
• Maintain appropriate standards of workplace health and safety, hygiene and security.
• Identify operational bottlenecks, recurring issues and areas for improvement, and follow through on corrective actions.
• 4. KPI & Performance Management
• Establish annual and periodic KPIs for Warehouse and Logistics employees in line with departmental and Company objectives.
• Communicate individual and team KPIs clearly and ensure employees understand their expected performance standards.
• Regularly monitor KPI achievement, productivity, accuracy, attendance, operational efficiency and other relevant performance indicators.
• Conduct performance discussions and implement improvement or corrective action where required.
• Maintain proper performance records and provide regular updates to Management.
• 5. Budget & Cost Management
• Prepare and propose the annual Warehouse and Logistics departmental budget.
• Monitor actual departmental expenses against the approved budget.
• Manage warehouse and logistics operating costs, including manpower, transportation, maintenance and other relevant expenses.
• Identify opportunities to improve cost efficiency without compromising operational effectiveness and service quality.
• Lead, manage, train, coach and supervise Warehouse and Logistics employees.
• Plan manpower requirements and participate in the recruitment, selection and orientation of employees.
• Allocate responsibilities and ensure appropriate manpower coverage for daily operations.
• Develop employees' capabilities, accountability and ownership of their respective areas.
• Conduct regular team meetings to review operational performance, issues, KPIs and required actions.
• Update employees on business performance, new initiatives, operational changes and other relevant matters.
• Prepare and analyse warehouse and logistics reports and statistics for Management review.
• Attend and chair meetings as and when required.
• Work closely with Sales, Merchandising, Service, Accounts and other relevant departments to ensure smooth operational coordination.
• Escalate significant operational issues to Management together with recommended solutions and follow-up actions.
• Carry out any other ad-hoc duties assigned by Management/Superior from time to time.

Knowledge & Skills:-

• Good knowledge of warehouse, inventory, logistics and delivery operations.
• Strong people management and team leadership skills.
• Ability to establish and monitor departmental and individual KPIs.
• Good understanding of inventory control, stock accuracy and warehouse processes.
• Ability to prepare and manage departmental budgets and operational costs.
• Strong planning, organizing and problem-solving skills.
• Able to analyze operational data, reports and performance trends.
• Good communication and cross-department coordination skills.
• Familiarity with ERP/inventory management systems and Microsoft Excel would be advantageous.
• Good understanding of workplace safety and warehouse operational requirements.

What We Look For (Personal Attributes):-

• Strong ownership and accountability for overall Warehouse and Logistics performance.
• Results-driven with the ability to follow through on agreed actions.
• Strong leadership with the ability to manage, coach and hold employees accountable.
• Data-driven and comfortable using KPIs and operational reports to make decisions.
• Practical problem solver who identifies issues and proposes workable solutions.
• Able to priorities effectively in a fast-paced operational environment.
• Strong team spirit and willingness to collaborate across departments.
• Continuous improvement mindset with willingness to improve existing processes.

What can I earn as a Warehouse and Logistics Manager