Waiter

Two Palms Trading Sdn Bhd; Kuala Lumpur; Presencial; MYR 22.000 - 26.000; Jornada completa

Descripción de la vacante

Two Palms Trading Sdn Bhd in Kuala Lumpur is seeking a courteous Waiter/Waitress to deliver friendly, professional service in a bustling Arabic and Middle Eastern dining room. You will take orders, guide guests, and help maintain a spotless dining area while coordinating with kitchen and other staff for smooth service.

The role emphasizes presenting menus, explaining dishes, and maintaining high service standards.

Formación

• Welcomes and greets customers in a friendly, professional manner.
• Presents menus, explains dishes, ingredients, portions, and options.
• Takes accurate orders and communicates them clearly to the kitchen.
• Serves food and beverages promptly according to service standards.
• Recommends suitable dishes, beverages, desserts, and add-ons.
• Checks on customers during meals and handles requests promptly.
• Handles feedback or complaints professionally and refers to supervisor.

Responsabilidades

• Take orders and relay to the kitchen accurately.
• Serve Arabic and Middle Eastern dishes to high standards.
• Guide guests and ensure a pleasant dining experience.
• Maintain cleanliness of dining area, stations, and tables.
• Coordinate with kitchen, cashier, and service staff for smooth operations.
• Assist with takeaway and delivery orders when required.
• Follow hygiene, safety, and standard operating procedures.
• Ensure bills and orders are correctly assigned to tables.
• Perform opening and closing duties as assigned.

Conocimientos

Customer service

Communication

Friendly demeanor

Teamwork

Descripción del empleo

• Take orders, serve Arabic & Middle Eastern dishes, guide guests, keep area clean, deliver friendly efficient service.
• Serve Arabic & Middle Eastern cuisine to high service standards.
• Deliver memorable service and grow your hospitality skills!

RM 2000 - RM 2300

The Waiter/Waitress is responsible for providing friendly, professional, and efficient service to customers while maintaining the restaurant’s service standards. The role includes taking orders, serving Arabic and Middle Eastern dishes, assisting customers with menu selections, maintaining cleanliness, and ensuring a pleasant dining experience.

Job Requirements

• Welcome and greet customers in a friendly and professional manner.
• Present menus and explain Arabic/Middle Eastern dishes, ingredients, portion sizes, and available options.
• Take accurate food and beverage orders and communicate them clearly to the kitchen.
• Serve food and beverages promptly according to restaurant service standards.
• Recommend suitable dishes, beverages, desserts, and add-on items when appropriate.
• Check on customers during their meals and respond promptly to additional requests.
• Handle customer feedback or complaints professionally and refer serious matters to the supervisor or manager.
• Prepare tables before service and clear, clean, and reset tables after customers leave.
• Maintain cleanliness of the dining area, service stations, tables, chairs, menus, and related equipment.
• Coordinate with kitchen, cashier, and other service staff to ensure smooth restaurant operations.
• Assist with takeaway and delivery orders when required.
• Follow food hygiene, personal hygiene, safety, and restaurant SOP requirements.
• Ensure bills and orders are correctly assigned to the appropriate tables.
• Perform opening and closing duties as assigned by the supervisor.
• Carry out other reasonable duties related to restaurant operations when required.