RM2700 Mandarin Speaker Waiter JB

Nexpipo; Johor Bahru; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

EPF and SOCSO contributions

Medical Leave

Job summary

Nexpipo in Johor Bahru is seeking enthusiastic Waiters/Restaurant Servers to join our restaurant team at R&F Mall, Johor Bahru. You will support daily operations, deliver excellent service, and help create a welcoming dining experience for guests.

Fresh graduates and entry-level applicants with a positive attitude are welcome. Training will cover POS use, customer service, and fast-paced service, with shifts including weekends and public holidays.

Qualifications

• Previous restaurant/hospitality/F&B experience is advantageous but not required.
• Fresh graduates and entry-level candidates with a positive attitude are welcome to apply.
• Good communication and interpersonal skills.
• Basic computer skills and the ability to operate a POS system.
• Able to work in a fast-paced restaurant environment and adapt to operational needs.
• Willing to work shifts, weekends, and public holidays when required.

Responsibilities

• Provide friendly and professional customer service to guests.
• Take food and beverage orders accurately and enter orders into the POS system.
• Serve food and beverages promptly while ensuring customer satisfaction.
• Maintain the cleanliness, tidiness, and organization of the dining area.
• Assist the Restaurant Manager and supervisors in daily operations and during peak service hours.
• Assist with daily stock monitoring and inventory checks.
• Support basic procurement activities, including ordering supplies and communicating with suppliers.
• Report stock shortages, wastage, and price changes to management.
• Ensure proper stock organization and support cost-control efforts.
• Assist with promotional activities to attract customers and increase restaurant awareness.
• Support social media promotional activities on platforms such as Instagram and Xiaohongshu (RED).
• Assist in coordinating special events, VIP guests, and private dining arrangements.
• Maintain positive relationships with customers and respond to their requests professionally.

Skills

Communication

Customer Service

Interpersonal Skills

Teamwork

Tools

POS System

Job description

We are looking for enthusiastic, friendly, and service-oriented Waiters / Restaurant Servers to join our restaurant team in R&F Mall, Johor Bahru.

The ideal candidate will support daily restaurant operations, deliver excellent customer service, and create a welcoming dining experience for guests. This role is suitable for individuals who enjoy working in a fast-paced food and beverage environment, are willing to learn, and have a passion for providing quality service.

Key Responsibilities

1. Frontline Restaurant Operations

Provide friendly and professional customer service to guests.

Take food and beverage orders accurately and enter orders into the POS system.

Serve food and beverages promptly while ensuring customer satisfaction.

Maintain the cleanliness, tidiness, and organization of the dining area.

Assist the Restaurant Manager and supervisors in daily operations and during peak service hours.

2. Basic Operational Support

Assist with daily stock monitoring and inventory checks.

Support basic procurement activities, including ordering supplies and communicating with suppliers.

Report stock shortages, wastage, and price changes to management.

Ensure proper stock organization and support cost-control efforts.

Assist with promotional activities to attract customers and increase restaurant awareness.

Support social media promotional activities on platforms such as Instagram and Xiaohongshu (RED).

Assist in coordinating special events, VIP guests, and private dining arrangements.

Maintain positive relationships with customers and respond to their requests professionally.

Requirements

Previous experience in the restaurant, hospitality, or food and beverage industry is an advantage but not compulsory.

Fresh graduates and entry-level candidates with a positive attitude are welcome to apply.

Good communication and interpersonal skills.

Basic computer skills and the ability to operate a POS system.

Able to work in a fast-paced restaurant environment and adapt to operational needs.

Willing to work shifts, weekends, and public holidays when required.

Personal Attributes

Friendly, approachable, and customer-oriented.

Energetic, responsible, and hardworking.

Positive attitude with a strong willingness to learn.

Able to work independently and as part of a team.

Good attention to detail and commitment to service quality.

EPF and SOCSO contributions.

Medical Leave.