VP1, Functional Management, RORC

UOB; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd is seeking a Test Lead to coordinate user acceptance testing for retail banking applications. You will review requirements, design test scenarios, and ensure comprehensive test coverage across end-to-end scenarios.

The role involves guiding a testing team, documenting results, supporting operational readiness, and contributing to disaster recovery and post-implementation reviews.

Qualifications

• Lead, coordinate and manage user acceptance testing for retail banking applications.
• Review requirements, plan testing strategies, and design test cases.
• Ensure quality verification, documentation, and timely progress tracking.

Responsibilities

• Lead user acceptance testing for retail banking applications.
• Review functional specs and plan testing strategies and test cases.
• Manage end-to-end testing, defect reporting and issue resolution.
• Provide support in operational readiness, pilot runs, and post-implementation reviews.
• Develop system functionality guides and user training materials.
• Assist in production issue analysis and customer complaints handling.
• Participate in country and group level projects as assigned.
• Identify and implement improvements to testing processes and execution.
• Ensure proper parameter setups with controls.
• Train new hires on UAT management and production support.
• Coordinate disaster recovery and business continuity testing.

Skills

UAT testing

Test planning

End-to-end testing

Training delivery

Issue and defect management

Education

Bachelor’s degree in Computer and Information Science

Job description

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

You will be part of the Retail Operational Readiness Centre that supports Retail Operations with effective implementation of Technology changes, reviewing requirements from End User perspective and ensuring effective implementation with the help of testing, training and documentation.

Additional Requirements

• Lead, coordinate and manage user acceptance testing for retail banking applications
• Understand and analyze user requirement, review functional specification and plan the testing to formulate test strategies, scenarios and test cases and ensure adequate testing coverage
• Manage end to end testing ensuring quality test verification and documentation, defect reporting, issue resolution, and progress tracking in timely manner
• Support business/ operation users in operational readiness, pilot run, health check and project post implementation
• Responsible in developing system functionality and user training manual, target operating model and other relevant documentation where applicable
• Analyze and provide support/ relevant input on production issues and/ or customer complaints channeled via support staff/ helpdesk.
• Participate in country and group level projects as assigned from time to time
• Identify and initiate improvements in the test processes and execution
• Ensure application parameters setup are carried out with proper control
• Provide in-depth training to new hire/existing staff on user acceptance testing management and production support
• Participate and assist in coordinating department disaster recovery and business continuity annual testing
• Assist department head in resolving audit findings in timely manner
• Perform ad hoc assignment/ tasks as assigned by department head from time to time, University-Bachelor - Computer and Information Science

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate’s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.