VP1, Functional Management, RORC

United Overseas Bank (Malaysia) Bhd; Kuala Lumpur; On-site; MYR 70,000 - 110,000; Full time

Job summary

United Overseas Bank (Malaysia) Bhd is seeking a Senior UAT Lead to coordinate and manage user acceptance testing for retail banking applications. The role focuses on reviewing requirements, planning test strategies, and ensuring comprehensive test coverage with rigorous defect reporting and timely resolutions.

You will develop user training materials, support production issues, and participate in group projects while driving improvements in testing processes and disaster recovery testing.

Qualifications

• Lead, coordinate and manage user acceptance testing for retail banking applications.
• Analyze user requirements, review functional specs and plan testing strategies.
• Ensure end-to-end testing coverage, defect reporting and timely resolutions.
• Provide training and documentation for end users and staff.
• Support production issues and coordinate with helpdesk.
• Participate in country and group projects as assigned.
• Understand and implement test-process improvements.
• Ensure proper configuration of application parameters.
• Assist in disaster recovery and business continuity testing.
• Address audit findings with timely actions.

Responsibilities

• Lead, coordinate and manage UAT for retail banking apps.
• Plan testing, develop test cases and ensure coverage.
• Document results, log defects and track resolutions.
• Provide user training and production support.
• Assist in disaster recovery and business continuity testing.
• Support audit remediation efforts.

Job description

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values - Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

You will be part of the Retail Operational Readiness Centre that supports Retail Operations with effective implementation of Technology changes, reviewing requirements from End User perspective and ensuring effective implementation with the help of testing, training and documentation.

Additional Requirements

• Lead, coordinate and manage user acceptance testing for retail banking applications
• Understand and analyze user requirement, review functional specification and plan the testing to formulate test strategies, scenarios and test cases and ensure adequate testing coverage
• Manage end to end testing ensuring quality test verification and documentation, defect reporting, issue resolution, and progress tracking in timely manner
• Support business/ operation users in operational readiness, pilot run, health check and project post implementation
• Responsible in developing system functionality and user training manual, target operating model and other relevant documentation where applicable
• Analyze and provide support/ relevant input on production issues and/ or customer complaints channeled via support staff/ helpdesk.
• Participate in country and group level projects as assigned from time to time
• Identify and initiate improvements in the test processes and execution
• Ensure application parameters setup are carried out with proper control
• Provide in-depth training to new hire/existing staff on user acceptance testing management and production support
• Participate and assist in coordinating department disaster recovery and business continuity annual testing
• Assist department head in resolving audit findings in timely manner
• Perform ad hoc assignment/ tasks as assigned by department head from time to time
• University-Bachelor - Computer and Information Science

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

United Overseas Bank ("UOB") was incorporated on 6 August 1935 as the United Chinese Bank. Founded by Datuk Wee Kheng Chiang, the Bank catered mainly to the Fujian community in its early years. The change of name was effected in 1965. Over the past 76 years, UOB has grown from strength to strength. Through a series of acquisitions, it is now a leading bank in Asia. Besides Far Eastern Bank in Singapore, UOB’s major banking subsidiaries in the region are United Overseas Bank (Malaysia), United Overseas Bank (Thai), PT Bank UOB Buana and United Overseas Bank (China). Today, the UOB Group has a network of over 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America.

UOB (Malaysia) offers an extensive range of commercial and personal financial services through its branches, subsidiaries and associate companies: commercial lending, investment banking, treasury services, trade services, cash management, home loans, credit cards, wealth management, general insurance and life assurance.

United Overseas Bank ("UOB") was incorporated on 6 August 1935 as the United Chinese Bank. Founded by Datuk Wee Kheng Chiang, the Bank catered mainly to the Fujian community in its early years. The change of name was effected in 1965. Over the past 76 years, UOB has grown from strength to strength. Through a series of acquisitions, it is now a leading bank in Asia. Besides Far Eastern Bank in Singapore, UOB’s major banking subsidiaries in the region are United Overseas Bank (Malaysia), United Overseas Bank (Thai), PT Bank UOB Buana and United Overseas Bank (China). Today, the UOB Group has a network of over 500 offices in 19 countries and territories in Asia Pacific, Western Europe and North America.

UOB (Malaysia) offers an extensive range of commercial and personal financial services through its branches, subsidiaries and associate companies: commercial lending, investment banking, treasury services, trade services, cash management, home loans, credit cards, wealth management, general insurance and life assurance.