Vision Retail Store Leader

EssilorLuxottica; Kuala Lumpur; On-site; MYR 78,000 - 112,000; Full time

Benefits offered by this job

Employee Shareholding Program

Flexible working days off

Volunteer with Foundation

Medical benefits

Job summary

EssilorLuxottica in Malaysia is seeking a Retail Branch Manager to lead store operations, drive sales, and ensure outstanding customer care. You will manage staff, control inventory, and align with regulatory requirements to deliver profitable results.

The role demands strong leadership, excellent communication, and a passion for eyewear. You will coach the team, optimize schedules, and execute promotional campaigns to maximise the customer experience and store performance.

Qualifications

• Experience in optical retail management.
• Proven ability to achieve sales targets.
• Strong leadership and communication skills.
• Knowledge of optical products and regulatory requirements.
• Proficiency with inventory and POS systems.

Responsibilities

• Develop and implement strategies to drive sales and achieve targets for the store.
• Monitor sales performance, analyze trends, and identify opportunities for growth.
• Lead by example with sales techniques and customer service skills.
• Ensure exceptional customer service and address inquiries promptly.
• Oversee inventory management, stock levels, ordering, and merchandising.
• Recruit, train, coach, and evaluate team performance.
• Develop schedules and manage staffing levels.

Skills

Sales leadership

Customer service

Team management

Product knowledge

Regulatory compliance

Inventory management

POS systems

Microsoft Office

Tools

POS software

Inventory management software

Microsoft Excel

Job description

EssilorLuxottica in Malaysia is seeking a Retail Branch Manager to lead store operations, drive sales, and ensure outstanding customer care. You will manage staff, control inventory, and align with regulatory requirements to deliver profitable results.

The role demands strong leadership, excellent communication, and a passion for eyewear. You will coach the team, optimize schedules, and execute promotional campaigns to maximise the customer experience and store performance.